Our Reviews
Tilak T|2025 Chevrolet Equinox EV
Confirmed Sales Customer
5/10/2025
The sales person was really helpful and answered all my questions
MAHMOUD AWADI
5/11/2025
Hi, we are so happy to read such a great review about Bruce Lowrie Chevrolet, INC.! Thanks again for taking the time to leave us this information about your recent visit. Take care!
FRISCO, TX
Lesley L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/12/2025
They made it a smooth and easy process
JOY THOMPSON
5/13/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
ARLINGTON, TX
David V|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
5/13/2025
Awesome experience and met all of my expectations on my second purchase from this fantastic dealer.
MAHMOUD AWADI
5/14/2025
Wow, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
CROWLEY, TX
Chris Y|2017 GMC 1500 Sierra
Confirmed Service Customer
5/14/2025
Good and fast service
5/15/2025
Good and fast—that’s the winning combo we strive for! Thanks for the thumbs-up, and here’s to speed, satisfaction, and service that keeps you moving forward!
MIDLOTHIAN, TX
Robert O|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/15/2025
Kelly Peterson is the man schedule!!!
KELLY PETERSON
5/17/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
FORT WORTH, TX
Martin D|1999 GMC New Sierra 1500
Confirmed Service Customer
5/16/2025
Work was done right and on time. Everyone at Bruce Lowrie was very friendly and helpful !
5/17/2025
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
BURLESON, TX
Bill K|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
5/16/2025
One of my better experiences at this dealership. Advisor Luis did a great job. Everything was done as I requested. They did a good job of keeping me informed. Expense was actually a little less than I anticipated.
5/17/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
BURLESON, TX
Sharon D|2025 Chevrolet Blazer
Confirmed Sales Customer
5/17/2025
Awesome salesman ! Overall a great experience
JORDAN TUCKER
5/18/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MIDLOTHIAN, TX
Javier Z|2020 Chevrolet Corvette
Confirmed Service Customer
5/19/2025
Great frien
5/21/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
RICHARDSON, TX
Ronnie H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
5/9/2025
Bruce Lowrie employees have always been polite
5/10/2025
Hello, Ronnie! Thank you for your kind review about our staff! We hope to be of service to you again in the future. Take care!
BENBROOK, TX
Randy D|2018 Chevrolet Equinox
Confirmed Service Customer
5/13/2025
Marty was very proffessional to deal with.
5/14/2025
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! Thank you so much again for your feedback! We hope you have a great day!
MANSFIELD, TX
Gale M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/15/2025
Easy in, great communication, fast service, easy out.
5/17/2025
Hi there, your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
GORDON, TX
Donald M|2024 Chevrolet Equinox
Confirmed Service Customer
5/16/2025
Great 👍🏿
5/17/2025
Thank you! We always value hearing from our clients, and we’re thrilled to know you had such a positive experience with us. Thank you for taking the time to leave a review—it means a lot to us!
FORT WORTH, TX
Mark T|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/19/2025
Highly recommend Bruce Lowrie Chevrolet for Chevy Product needs. Maintenance repairs done correctly the first time with constant status updates during my scheduled appointment.
5/20/2025
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
FORT WORTH, TX
Carlos G|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
5/19/2025
Prompted service
5/20/2025
Hello, we are glad we could help! Thank you, and have a fantastic day!
FORT WORTH, TX
Luis H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/22/2025
Tech and advisor excellent work. The check out process could be a bit better I’ve waited over 30 mins just to have paperwork completed I had to check with cashier and she seemed bothered that I had to ask her for my paperwork
5/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team. We look forward to serving you again.
CROWLEY, TX
Jon B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
5/23/2025
Marty Dever the svc advisor greeted me at the drive through and was great to work with. All work was accomplished in a timely manner (oil change, tire rotation, and coolant flush). However, after paying and getting my truck keys I looked for my wheel lug lock and could not find it in the console or glove box. So, I started back inside to ask someone to find it and saw it sitting on my step bar under the rear passengers (drivers side door). I checked and it fit my wheel locks so I assume it was mine. I went back in and notified the cashier. So, glad I thought to check and look for it before leaving. Had I driven off it surely would have been lost and possibly left me stranded with no ability to change a flat tire. Also these things are not cheap or quick to replace. So please tell/train your techs to check and make sure these are returned. They should have a checklist and if the do they obviously are not following it. It also makes me question how thorough the rest of the work was done. Otherwise I usually have good experience with Bruce Lowry maintenance. Hope this was just a "one off".
5/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BENBROOK, TX
Scott C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/23/2025
Was given a great deal but it took quite a bit to get there.
MAHMOUD AWADI
5/24/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FORT WORTH, TX
Dina G|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
5/26/2025
I am grateful to the staff who helped me with my truck. From Lisa, the mechanics, Jay, and the cashier everyone i encountered was kind and respectful. Customer service is a lost art, Bruce Lowery still has it, and I will continue to do business with them. Thank you for helping me when I needed it the most.
5/27/2025
We're glad to hear you found our staff was so knowledgeable and helpful! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
WILLOW PARK, TX
Patricia R|2025 Chevrolet Traverse
Confirmed Sales Customer
5/26/2025
We have Been buying cars here since the 80s … it’s close to our home and we have always gotten the best customer service from the salesmen our last two vehicles were bought from Fred Thomas and he was excellent at getting us what we wanted.. I also buy at that location because of the great service department
FRED THOMAS
5/27/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
FORT WORTH, TX
Maxine S|2022 Chevrolet Trailblazer
Confirmed Service Customer
5/27/2025
Great service
5/28/2025
Hi, we are so pleased you enjoyed your visit to Bruce Lowrie Chevrolet, INC.! Thank you again for leaving us this response!
BENBROOK, TX
Victor W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/28/2025
Great
5/29/2025
Hi, thank you for the wonderful feedback and for the high star rating! Please don't hesitate to reach out to us if there's anything more we can do!
CROWLEY, TX
Timothy T|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/28/2025
Grease and oil smears all over my truck. Never again !
5/29/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
MIDLOTHIAN, TX
Christy C|2025 Chevrolet Trax
Confirmed Sales Customer
6/2/2025
Brad was awesome
BRADLEY CRAVEN
6/3/2025
Hi, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Bruce Lowrie Chevrolet, INC.
ARLINGTON, TX
Joshua M|2025 Chevrolet Colorado
Confirmed Sales Customer
5/19/2025
The sells guy was very friendly and honest. To the point. Great.
BRADLEY CRAVEN
5/20/2025
Hi, we are very happy we could provide you with a positive experience! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
FORT WORTH, TX
Herman M|2023 Chevrolet Tahoe
Confirmed Service Customer
5/21/2025
10/10
5/22/2025
Thank you for the perfect rating! We’re glad you had a great experience and look forward to serving you again.
CROWLEY, TX
Randy H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/22/2025
Friendly and helpful
DON BAILEY
5/24/2025
Hello, we are glad we could help! If you're ever in need of more help, please let us know!
ARLINGTON, TX
Jesse C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/27/2025
It was great in an out in record time !!
5/28/2025
We appreciate your positive review about your recent experience with us! We're looking forward to your next visit with us!
FOREST HILL, TX
Kenneth P|2025 Chevrolet Colorado
Confirmed Sales Customer
5/28/2025
We had a great salesman very knowledgeable and trustworthy and honestibuprofen
FRED THOMAS
5/29/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
QUITMAN, TX
Karen J|2022 Chevrolet Trax
Confirmed Service Customer
5/29/2025
.
5/30/2025
Hi, your high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
KEENE, TX
David V|2025 Chevrolet Suburban 1500
Confirmed Service Customer
5/30/2025
I was not happy to have my one day old purchase having to be repaired as quick as it was but everyone in the service department was on point and expedited my repair.
5/31/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team. We look forward to serving you again.
CROWLEY, TX
Christina A|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/30/2025
Brad was great to work with!
BRADLEY CRAVEN
5/31/2025
Hi, we really appreciate your positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
RHOME, TX
Roger L|2025 Chevrolet Trax
Confirmed Service Customer
5/30/2025
Great people and great service.
5/31/2025
Hi there, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
FORT WORTH, TX
Juan G|2026 Chevrolet Equinox
Confirmed Sales Customer
6/3/2025
Very respectful and hel
DON BAILEY
6/5/2025
Thank you! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We look forward to serving you again!
FORT WORTH, TX
Ignacio D|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/3/2025
Everything was fast and excellent service
6/5/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s wonderful to know we delivered such a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always happy to help!
FORT WORTH, TX
Cynthia R|2023 Chevrolet Trailblazer
Confirmed Service Customer
6/4/2025
Car was there 1 week or so. When picked up had hail damage
6/5/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
FORT WORTH, TX
Alan B|2025 Chevrolet Equinox
Confirmed Service Customer
6/9/2025
Staff was courteous and professional. Service was done in a timely manner.
6/10/2025
Courtesy and efficiency are the heart of what we do—thank you for letting us prove that! We appreciate your trust and look forward to helping again down the road.
FORT WORTH, TX
Daniel S|2023 Chevrolet Tahoe
Confirmed Service Customer
6/9/2025
friendly, informed service consultant
6/10/2025
Thank you! We believe that knowledge wrapped in kindness makes for the best service experience. We're so glad you felt both during your visit—looking forward to impressing you just as much next time!
FORT WORTH, TX
Martin D|2012 GMC 1500 Yukon XL
Confirmed Service Customer
6/10/2025
Prompt greeting and finished on time. Price was as quoted, Thank You !
6/11/2025
Martin F Dever, thanks again for taking the time to leave us this information about your recent visit. Thank you again for the great review!
BURLESON, TX
Chris B|2024 Chevrolet Tahoe
Confirmed Service Customer
6/11/2025
Always good
6/12/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bruce Lowrie Chevrolet, INC.. If you have any further questions, please don't hesitate to reach out!
WEATHERFORD, TX
Odelia M|2025 Chevrolet Trax
Confirmed Sales Customer
6/11/2025
I had the absolute pleasure of working with Don Bailey as my salesman, and from start to finish he made the process extreme seamless and was very nice and personable! Robert Vela and Sam Ramadan from the financial department were also very nice throughout the process, and they all made my experience as a first time buyer enjoyable.
DON BAILEY
6/12/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
ARLINGTON, TX
Jason F|2013 Chevrolet Camaro
Confirmed Service Customer
6/11/2025
Did not like how I had to wait two weeks before my car could be seen.
6/12/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FORT WORTH, TX
Rick T|2025 Chevrolet SILVERADO EV
Confirmed Sales Customer
6/3/2025
Sales and finance representatives were awesome!
MAHMOUD AWADI
6/3/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
GRANDVIEW, TX
James L|1996 Chevrolet Corvette
Confirmed Service Customer
6/4/2025
This story begins on July 19,1997; the day I purchased my 1996 Corvette Grand Sport from Bruce Lowrie. September 4, 2004, my grandson's 4th birthday, I gave that beautiful car to my grandson. I have garage kept that car for him until he had a place of his own, to keep the car. Finally, my grandson has a place of his own, with a garage. At last, he is coming to Fort Worth, from Durango, Colorado to pick up his Corvette. I needed to get this car to place he can drive the car home safely and without mechanical difficulty. Your Service department got this car in tip top shape. I know your service people went that extra mile, to have this car ready in time for my grandson to take home. From the bottom of my heart, I want to thank Herman Martinez and all the good people at Bruce Lowrie for getting this job done.
6/5/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
FORT WORTH, TX
James B|2019 Chevrolet Traverse
Confirmed Service Customer
6/4/2025
Customer service was excellent.
6/5/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you, and have a fantastic day!
FORT WORTH, TX
Jelia O|2022 Chevrolet Suburban
Confirmed Service Customer
6/4/2025
Very professional, friendly and on time
6/5/2025
Hi there, thank you for taking the time to leave a review for us at Bruce Lowrie Chevrolet, INC.. We're happy we could meet your expectations! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
EULESS, TX
Mary B|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/9/2025
I felt like our salesman Haitham cared about us. I got the color of vehicle that I wanted.
6/10/2025
We love hearing that Haitham made your experience personal and meaningful—finding the right color and the right care is a winning combination. Here’s to joyful drives in a vehicle that truly feels like yours!
BURLESON, TX
Veronica O|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/9/2025
Me siento agradecida por el buen servicio todo el personal muy atento y servicial muchas gracias
MAHMOUD AWADI
6/10/2025
Muchas gracias por tomar el tiempo de su día para compartir su experiencia con todos. Creemos en un servicio al cliente atento y profesional y nos da un placer que nuestro equipo le haya causado una gran impresión.
JOSHUA, TX
Michael M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
6/9/2025
Good.
6/10/2025
We’ll take “good” any day—but we’re always aiming for great! Thanks for visiting, and here’s to leveling up your next experience with us!
HURST, TX
Judy C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/12/2025
I have been a customer of Bruce Lowrie Chevrolet for four decades! They are always thorough, friendly, and prompt.
6/13/2025
Wow, we're glad you had such a wonderful experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
BURLESON, TX
Jarette T|2025 Chevrolet Silverado 1500
Confirmed Service Customer
6/12/2025
This place is a joke. Very unprofessional took my truck in for service they left 3 Lugs off my rear right tire. Very dangerous I was wondering why my truck wasn’t driving the same. When I brung it back to tell them they said oh well let us see. They still made me pay I feel like there should have been a discount or something some type of deal but instead they talked crazy to me said I wasn’t leaving without paying followed me to my truck saying . I give them thumbs down.
6/12/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
FORT WORTH, TX
Ashley T|2026 Chevrolet Equinox
Confirmed Sales Customer
6/12/2025
Jeff Jaramillo was hands down the BEST. I am so grateful for him and the team.
KENNETH JARAMILLO
6/13/2025
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Thank you so much again for your feedback! We hope you have a great day!
LUFKIN, TX
Dennis O|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/12/2025
Excellent service
KENNETH JARAMILLO
6/13/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
BURLESON, TX
Sharon W|2019 Chevrolet Camaro
Confirmed Service Customer
6/13/2025
Customer service was great.
6/14/2025
Hi there, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!
FORT WORTH, TX
Taliya C|2025 Chevrolet Trailblazer
Confirmed Sales Customer
6/13/2025
brian help me out a lot very patient with me but he got me a better deal thank you brian
BRIAN PINA
6/14/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Bruce Lowrie Chevrolet, INC.! We sincerely value your business and look forward to your next visit. Take care!
MANSFIELD, TX
David V|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
6/16/2025
Great service as always
6/17/2025
Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Bruce Lowrie Chevrolet, INC.
FORT WORTH, TX
Kevin B|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
6/17/2025
Our experience was good with Brad Craven, he worked with us and gave us the best deal be could. I appreciate his honesty and friendly maner.
BRADLEY CRAVEN
6/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
FORT WORTH, TX
Bruce M|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/16/2025
all went as was told up front, people pleasant and responsive.
6/17/2025
We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
FORT WORTH, TX
Lisa W|2025 Chevrolet Trax
Confirmed Sales Customer
6/16/2025
We came in looking for Chevrolet Trax we saw on internet. We were greeted immediately, and the purchase went great
MAHMOUD AWADI
6/17/2025
Thank you for choosing Bruce Lowrie Chevrolet, INC. as your first choice for all your automotive needs! Congratulations on your new vehicle! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
JOSHUA, TX
Susiea C|2025 Chevrolet Traverse
Confirmed Sales Customer
6/17/2025
Everything was a great experience.
HORACIO MEDINA
6/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FORT WORTH, TX
Tony L|2018 Buick LaCrosse
Confirmed Service Customer
6/17/2025
The repair has been completed I just didn't like waiting 2 weeks for an estimate. Otherwise Herman was great.
6/18/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
FORT WORTH, TX
Shamaine W|2021 Chevrolet Tahoe
Confirmed Service Customer
6/17/2025
My appointment was at 9:00AM for an oil change. I waited 2.5 hours before my car was worked on and ready. I have prepaid oil changes, but was still charged an additional $20, which has never happened in the past. Unfortunately, this was not a great experience. If I could transfer my prepaid oil changes someplace else, I would, or be refunded for what I’ve already paid in advance.
6/18/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
HASLET, TX
James F|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/17/2025
Everyone was friendly & service was completed faster than expected
6/18/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
AZLE, TX
Martin D|1999 GMC New Sierra 1500
Confirmed Service Customer
6/18/2025
Everyone was friendly and helpful. I was greeted right away, the waiting room was comfortable, and my servicing was done on time. Thanks !
6/19/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
BURLESON, TX
Samuel R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/18/2025
Had to go back a second time to get steering wheel re-centered after a wheel alignment. The results of the two alignments seemed to be significantly different. Not sure what was done the first time, but the second alignment said they were reset to GM factory specs.
6/19/2025
Thank you for choosing Bruce Lowrie Chevrolet, INC.. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
MANSFIELD, TX
Scott P|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/19/2025
Fast and efficient
MAHMOUD AWADI
6/20/2025
We're glad everything was completed quickly, efficiently, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
TEAGUE, TX
Odell J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/20/2025
It was good and fast no complaints
6/21/2025
Hi, we are very happy we could provide you with a positive experience! If you're ever in need of more help, please let us know!
FORT WORTH, TX
Robbie C|2017 Chevrolet Suburban
Confirmed Service Customer
6/21/2025
Every time I bring in my 2017 Suburban for service, Bryan and his entire service team—including the technicians—consistently go above and beyond. They ensure the work is done right the first time and completed in a timely manner. Their professionalism and attention to detail always leave me confident that my vehicle is in great hands.
6/22/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
BENBROOK, TX
Scott M|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/23/2025
Marty was very helpful and wonderful to work with. He told me about your oil change pricing and what the entails compared to what the Jiffy Lube does. I will definitely be back at oil change time.
6/24/2025
Hi there, thank you for taking the time to leave a review for us at Bruce Lowrie Chevrolet, INC.. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!
FORT WORTH, TX
Tonya G|2025 Chevrolet Trax
Confirmed Service Customer
6/23/2025
I had a great experience from start to finish! I was greeted on the drive and felt very welcomed by the cashiers at the end. The two ladies in the cash office were awesome and very friendly!
6/24/2025
Wow, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!
GRANDVIEW, TX
Charles B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/24/2025
I usually give a five star review, but this time I was in for my 15k service on my Silverado. I was at the dealership for about two hours, and I didn't mind the wait. After I left the dealership, my check engine light came on as I was pulling up to the house. I had to drive all the way back to the dealership, and I will say they jumped right on it. It took about 10 minutes, and I was back on the road. This issue, including drive time, added another hour to my total experience. They never explained why the light came on or if it was their fault, but I bet it was something they didn't do properly.
6/25/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
CROWLEY, TX
Mark G|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
6/24/2025
Mahmoud did an awesome job. He is a hard worker.
MAHMOUD AWADI
6/25/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
BIXBY, OK
Phillip R|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
6/17/2025
I thought my bill was ridiculous...paid 1300 for labor and 270 for parts...that makes no sence...
6/18/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FORT WORTH, TX
Nichole P|2025 Chevrolet Colorado
Confirmed Sales Customer
6/18/2025
Everything was
MAHMOUD AWADI
6/19/2025
Thank you so much for choosing Bruce Lowrie Chevrolet, INC. and for leaving us a wonderful star rating, Nichole. We truly appreciate your support and look forward to assisting you next time!
TEAGUE, TX
Jenyfer M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
6/19/2025
Amazing
6/20/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
FOREST HILL, TX
Teresa H|2014 Chevrolet Equinox
Confirmed Service Customer
6/19/2025
Friendly knowledgeable people, no surprises after quoting prices. You feel like you are really appreciated as a customer and they really want your business.
6/20/2025
Hi, we really appreciate your positive review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bruce Lowrie Chevrolet, INC.!
ARLINGTON, TX
Ashley K|2025 Chevrolet Suburban
Confirmed Sales Customer
6/21/2025
Didn’t waste time. Was in and out. Best buying experience I’ve ever ha
BRIAN PINA
6/22/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Bruce Lowrie Chevrolet, INC. and we hope to see you again soon!
BURLESON, TX
Sharon B|2025 Chevrolet Trax
Confirmed Sales Customer
6/24/2025
Excellent experience!! The team Roger, Joy and Roberto are truly outstanding. I highly recommend purchasing a vehicle from Bruce Lowery Chevrolet
JOY THOMPSON
6/25/2025
Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
FORT WORTH, TX
Barbara J|2015 Chevrolet Equinox
Confirmed Service Customer
6/27/2025
As per usual I was treated like a valued custmer. I do wish it had not taken so long to complete my vehicle servicing, but I understand there was a staffing shortage in the maintenance department that day.
6/28/2025
Thank you for choosing Bruce Lowrie Chevrolet, INC.. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
FORT WORTH, TX
Amy M|2023 Chevrolet Traverse
Confirmed Service Customer
6/27/2025
Vehicle was ready in a shorter time than expected.
6/28/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Bruce Lowrie Chevrolet, INC. and we hope to see you again soon!
CLEBURNE, TX
Bradley M|2025 Chevrolet Traverse
Confirmed Sales Customer
6/24/2025
The only positive I can see is the vehicle is very nice. Communication is severely lacking in this company with your Sales Team and Finance team. I sat in Brian's office for hours on Saturday to only be told GMF did not respond or pick up the credit application for the Lease. I called two times Monday as no one called me back. Once they finally brought the vehicle up, the salesperson and another person sat in the vehicle for 20-30 minutes. I had no idea what was going on and my level of frustration is peaking. I find out after another 15 minutes, something had to be reset on the back camera. Not sure why no one could update me. It is highly unlikely I will ever purchase another vehicle from this dealership and will direct my family and friends to Classic in Grapevine or Friendly Chevrolet. Their sales team and overall experience is much better. Unfortunately, this dealer was the only place that had the vehicle I wanted.
BRIAN PINA
6/25/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
FORT WORTH, TX
Selene O|2026 Chevrolet Equinox
Confirmed Sales Customer
6/24/2025
Mr. MAHMOUD B AWADI was a great salesperson. He did a great work.
MAHMOUD AWADI
6/25/2025
Hi there, thank you so much for your positive comments about Bruce Lowrie Chevrolet, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!
UVALDE, TX
Kimberly W|2016 GMC Yukon
Confirmed Service Customer
6/25/2025
Mr. Herman, is always wonderful. l truly appreciate him and the great costumer service & support. Thank you
6/26/2025
Hi, we are so happy to read such a great review about Bruce Lowrie Chevrolet, INC.! Thanks again for taking the time to leave us this information about your recent visit. Take care!
FORT WORTH, TX
Wendy G|2026 Chevrolet Equinox
Confirmed Sales Customer
6/26/2025
Sales man was awesome and the finance man was extremely helpful would highly recommend location!☺️
BRIAN PINA
6/27/2025
We’re thrilled to hear your experience with both your salesman and the finance team was top-notch! It’s our goal to make every step—from test drive to paperwork—feel exciting and stress-free. Thanks for the high recommendation… and the smiley face says it all!
MANSFIELD, TX
Nicholas M|2026 Chevrolet Equinox
Confirmed Sales Customer
6/27/2025
The visit was really effective and the process was very easy to complete.
KENNETH JARAMILLO
6/28/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Bruce Lowrie Chevrolet, INC. and we hope to see you again soon!
FORT WORTH, TX
Judy C|2025 Chevrolet Tahoe
Confirmed Sales Customer
7/1/2025
Don Baily was a wonderful sales representative. He is very knowledgeable about all of the vehicles and accessories. As always with everyone who has helped us over the last 20plus years, We have been treated with respect and a smile. Well done Bruce Lowrie! Thankyou!
DON BAILEY
7/2/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience. Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Bruce Lowrie Chevrolet, INC.
BURLESON, TX
Jaron C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/29/2025
Walked in and was greeted right away by Jeff Jaramillo. Jeff walked me through everything and did an incredible job of finding me a truck that met all the requirements of what I was looking for. Jeff made the buying process incredibly easy and friendly and made me not hate the whole process so much! Roberto also worked with me on the finance side to make sure that we secured financing that made sense for me. Overall, an excellent experience!
KENNETH JARAMILLO
6/30/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Bruce Lowrie Chevrolet, INC.! We sincerely value your business and look forward to your next visit. Take care!
CROWLEY, TX
Russell M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/1/2025
Jordan, Brett and Roberto made my experience fast, easy and enjoyable. They had my vehicle ready, great deal, and polite and professional service. What more could you ask for!
JORDAN TUCKER
7/2/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
DUNCANVILLE, TX
Charles B|2020 Chevrolet Tahoe
Confirmed Service Customer
7/1/2025
Service was completed quickly, and the staff are always friendly.
7/2/2025
We're glad everything was completed quickly and to your satisfaction! We hope you have a great day!
CROWLEY, TX
Reyna R|2023 Chevrolet Equinox
Confirmed Service Customer
7/3/2025
Great experience every time! Luis gets my car in and out in a timely manner.
7/4/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
ARLINGTON, TX
Dewayne J|2013 Chevrolet Camaro
Confirmed Service Customer
7/3/2025
Professional customer service. Great value.
7/4/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FORT WORTH, TX
Eric F|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/5/2025
Amazing. Everyone was professional and friendly
7/6/2025
Hi there, thank you for taking the time to leave a review for us at Bruce Lowrie Chevrolet, INC.. We're happy we could meet your expectations! We sincerely value your business and look forward to your next visit!
FORT WORTH, TX
Anjanette K|2025 Chevrolet Traverse
Confirmed Sales Customer
7/7/2025
Easy and fast
MAHMOUD AWADI
7/8/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Bruce Lowrie Chevrolet, INC. and we hope to see you again soon!
FORT WORTH, TX
Sidney L|2021 Chevrolet Suburban
Confirmed Service Customer
7/8/2025
They found out what was wrong with my suburban and fix it
7/9/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FT WORTH, TX
Patricia R|2024 Chevrolet Blazer
Confirmed Service Customer
7/2/2025
Had an appointment at 10:00 AM and left by 11:00 AM. Great Service and friendly staff!
7/3/2025
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Bruce Lowrie Chevrolet, INC.! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
FORT WORTH, TX
Carmalita G|2022 Chevrolet Traverse
Confirmed Service Customer
7/2/2025
Everyone I interacted with was friendly and helpful.
7/3/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Until the next time we meet, take care!
FORT WORTH, TX
Kellie S|2023 Chevrolet Corvette
Confirmed Service Customer
7/4/2025
Had to have a tire replaced due to a nail
7/6/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
FORT WORTH, TX
Jasmin C|2018 Chevrolet Cruze
Confirmed Service Customer
7/8/2025
Oil change took over 2 hours. I got there at 2:30pm was checked in at 2:26pm and they didnt finish with my car until 5:08pm. There were only 2 people in front of me. I’m still upset. I had to go to a funeral in Dallas.
7/9/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
MANSFIELD, TX
Jeffrey R|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/9/2025
Jordan was great. Delivered as always
JORDAN TUCKER
7/10/2025
Jordan continues to deliver, and we’re so grateful to have him on the team! Thanks for recognizing his consistency. We’re proud to offer the kind of service you can count on, time after time!
MANSFIELD, TX
William M|2018 Chevrolet Suburban
Confirmed Service Customer
7/14/2025
Easy in and out. Service Dept. did what they were supposed to do.
7/15/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
ALVARADO, TX
Penni W|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/18/2025
I had a new bumper installed and one week later I lost my license plate fell off now I don’t have one also there’s we missing under the bumper that holds in the guard ????
7/19/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
KEMP, TX
Patricia L|2012 Chevrolet Avalanche
Confirmed Service Customer
7/21/2025
Luis was very helpful. Kept in communication while vehicle was being worked on. Gave an approximate time it would be ready and it was. I was able to get both service repairs done in the same day.
7/22/2025
Hi, thank you for your kind review; we are happy to pass along your comments to our staff here at Bruce Lowrie Chevrolet, INC.! We hope to be of service to you again in the future. Take care!
ALEDO, TX
Marybel M|2025 Chevrolet Traverse
Confirmed Sales Customer
7/10/2025
Great experience with Brad! He answered all my questions and was patient with me with purchasing my new vehicle. He jumped ahead and started my paperwork and had my vehicle freshly detailed before I arrived so I was in and out within no time. 100% recommend.
BRADLEY CRAVEN
7/11/2025
Brad’s dedication to making the process smooth and easy really shines, and we’re thrilled he helped make your vehicle purchase a breeze. Thanks for the glowing recommendation—wishing you many happy miles in your new ride!
FORT WORTH, TX
Patricia R|2024 Chevrolet Blazer
Confirmed Service Customer
7/15/2025
Great Staff and Mechanics! I like dealing with trustworthy people!
7/16/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
FORT WORTH, TX
Jere H|2025 Chevrolet Silverado EV
Confirmed Sales Customer
7/16/2025
Joy did an excellent job with helping my family and I in the purchase of our Silverado EV. The entire staff was warm and welcoming. They went above and beyond in satisfying our needs. The GM, Brett Tucker, was also very accommodating and focused on making sure my needs as a customer were fully met.
JOY THOMPSON
7/18/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
DALLAS, TX
James F|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/18/2025
Professional courteous and efficient. I appreciate how Y'all run your business.
7/19/2025
Hi, we are so happy to read such a great review about Bruce Lowrie Chevrolet, INC.! Feel free to reach out to us if you need anything. Have a wonderful day!
MANSFIELD, TX
Craig K|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/18/2025
Service advisors are always helpful with timely updates, information concerning recalls, and technicians recommendations.
7/19/2025
Hi there! We're so happy we were able to help you out! Our staff is committed to providing each of our clients with the best automotive experience. If you ever need anything else from us, please feel free to give us a call or stop by. Best wishes, Bruce Lowrie Chevrolet, INC.
FORT WORTH, TX
John Y|2024 Chevrolet Trax
Confirmed Service Customer
7/31/2025
Service checked and confirmed the part was covered under warranty. I appreciate Louis and his resilience in helping get the part quickly and getting our vehicle back.
8/1/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BURLESON, TX
Vincent S|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
7/31/2025
Jose was a great service department rep very informative and responsive.
8/1/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
FORT WORTH, TX
Narmol S|2024 Chevrolet Malibu
Confirmed Service Customer
7/25/2025
A great experience the staff was excellent in always
7/26/2025
Hello, thank you for sharing your positive experience! Our staff is committed to providing each of our clients with the best automotive experience. Thank you again for taking the time to let the world know about your positive experience. Best wishes, Bruce Lowrie Chevrolet, INC.
FORT WORTH, TX
Latoya P|2022 Chevrolet Equinox
Confirmed Service Customer
7/26/2025
I had a minor issue with my service and the team quickly took care of it and made it
7/27/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
FORT WORTH, TX
Donna S|2024 Chevrolet Traverse
Confirmed Service Customer
7/29/2025
Service department is always professional and efficient.
7/30/2025
We appreciate your recognition of our service department’s professionalism and efficiency! Keeping things smooth and reliable is what we aim for, and we’ll be ready to do it again whenever you need us.
ARLINGTON, TX
Oscar G|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
7/30/2025
PROMPT SERVICE AND GREAT SERVICE ADVISORS.
7/31/2025
Prompt and great—that’s how we like to deliver service! Thanks for the powerful praise—we’ll keep working hard to earn that kind of feedback every time.
GRAND PRAIRIE, TX
David B|2023 Chevrolet Suburban
Confirmed Service Customer
7/30/2025
Brought my SUV in for a safety recall, and ended up trading it in, and buying another vehicle plus a truck.
7/31/2025
What a journey—from a safety recall to leaving with two new vehicles! We’re thrilled everything aligned perfectly for you. Opportunities like that don’t come around often, and we’re honored you trusted us to help make the most of it.
MIDLOTHIAN, TX
Isaias R|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/30/2025
Great service
FRED THOMAS
7/31/2025
Simple words, strong impact—thank you for calling out the great service you received! We’re all about making your experience a positive one, from start to finish.
FORT WORTH, TX
Connie W|2022 Chevrolet Equinox
Confirmed Service Customer
8/5/2025
The service was great
8/6/2025
Hi there, thank you for taking the time to leave a review for us at Bruce Lowrie Chevrolet, INC.. We're happy we could meet your expectations! If you're ever in need of more help, please let us know!
FORT WORTH, TX
Carl S|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/10/2025
Good service 👍
8/11/2025
Thank you for your kind words! We love knowing our efforts made your experience a positive one, and we can’t wait to provide that same level of care next time. We look forward to welcoming you again on your next visit!
FORT WORTH, TX
Articia M|2017 Buick Envision
Confirmed Service Customer
8/11/2025
Wait time was not too lon
8/13/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FORT WORTH, TX
Kellie S|2025 Chevrolet Corvette Z06
Confirmed Sales Customer
8/1/2025
Excellent service and people. Everyone is so nice and personable., they treat you like family.
DON BAILEY
8/2/2025
Hi there, thank you so much for your positive comments about Bruce Lowrie Chevrolet, INC.! We sincerely value your business and look forward to your next visit!
FORT WORTH, TX
Carl T|2026 Chevrolet Equinox
Confirmed Sales Customer
8/1/2025
Fred did a excellent job
FRED THOMAS
8/2/2025
We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.
FORT WORTH, TX
Ana R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/2/2025
My service rep Jose is amazing! My veichle is a regluar there and since he has been helping me I have been able to actuly get frequent updates on my vehicle when it's in service and he is actually one to care for his customers and make sure we get the service we deserve!
8/3/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
FORT WORTH, TX
Sammie L|2010 Chevrolet Corvette
Confirmed Service Customer
8/5/2025
I was not satisfied with the wait on the part for the repair.
8/6/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
FT WORTH, TX
Jesse C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/10/2025
Marty at the service department has always been a great person and got my truck in an out with in 2 hrs !!’ Thks marty
8/11/2025
Marty will be so happy to hear your praise! Getting you in and out efficiently while providing great care is exactly what he aims for. We’re here for you anytime you need us!
FORT WORTH, TX
Blake L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/10/2025
Excellent service
BRIAN PINA
8/11/2025
Thank you for recognizing our efforts to provide excellent service — it truly means the world to us. Wishing you a fantastic day!
WAXAHACHIE, TX
Colton S|2025 Chevrolet Trax
Confirmed Sales Customer
8/10/2025
They were extremely flexible, kind, and honest. I absolutely love my new car and the service from Jeff and the GM.
KENNETH JARAMILLO
8/11/2025
It’s wonderful to know Jeff and the GM provided such an honest and caring experience — and congratulations on your new car! We’re thrilled to have earned your trust and look forward to welcoming you again on your next visit!
WAXAHACHIE, TX
Kenneth J|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/11/2025
Great
KENNETH JARAMILLO
8/13/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
GRANDVIEW, TX
Stephanie M|2025 Chevrolet Trax
Confirmed Sales Customer
8/12/2025
It was fairly quick and they worked with us on what we needed
DON BAILEY
8/13/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
BLUM, TX
Marquisha T|2018 Chevrolet Malibu
Confirmed Service Customer
8/11/2025
The responsiveness from the manager and customer service were excellent while my vehicle was being serviced. However, the service to my vehicle has caused my car to now slip and lunge forward multiple times while I’m driving, which never happened before. My engine light has still remained and has been on since 7/24, two days after the service was completed. My car is now driving worse than it was before and one of the main reasons I had my vehicle serviced, the check engine light being on, was not fixed so I am not even able to pass inspection which is due this month in order for my vehicle registration to be renewed this month (8/25). I am not happy with the outcome of my vehicle service.
8/13/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
FORT WORTH, TX
Amy M|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/11/2025
VEHICLE DONE WHEN EXPECTED
8/13/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
CLEBURNE, TX
Judy C|2025 Chevrolet Tahoe
Confirmed Service Customer
8/11/2025
Always friendly service and always the work is done quickly and correctly.
8/13/2025
Hello, we're happy to hear you had such a positive experience with our team! Thank you again for choosing Bruce Lowrie Chevrolet, INC. and we hope to see you again.
BURLESON, TX
Paul A|2025 Chevrolet Trax
Confirmed Service Customer
8/15/2025
My experience was wonderful. Friendly customer service. Professional staff experience. I didn't have to wait long for my oil change appointment.
8/17/2025
Wow, we're glad you had such a wonderful experience with us! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Best wishes, Bruce Lowrie Chevrolet, INC.
FT WORTH, TX
Michael J|2025 Chevrolet Silverado EV
Confirmed Service Customer
8/19/2025
What I can tell, the job was done very well. The only problem I have was there were no instructions on how to operate the top cover that was installed on my truck. I had to go to YouTube to figure it out..
8/20/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
MANSFIELD, TX
Benjamin P|2023 Chevrolet Silverado 1500
Confirmed Service Customer
8/20/2025
I was given a complimentary oil change by the service manager due to poor service during my last visit. Before coming in, I called ahead to confirm the free oil change was noted in the system. I was told it was, and an appointment was scheduled. When I arrived, I verified again in person at drop-off that the oil change would be free. They confirmed they saw the note. Two hours later, I get called to the service desk — not to pick up my vehicle, but to pay $115 for the oil change. I explained the situation again. The service desk attendant asked, “Well, who told you that?” As if I hadn’t just explained it. She called over to the service advisors, and they claimed they didn’t see any note. At this point, I’m frustrated and ready to leave. Then — and only then — another seasoned employee overhears, walks over, and miraculously finds the comment in the system confirming the oil change was indeed free. So let’s break this down: • I called ahead ✅ • I reconfirmed in person ✅ • I was still asked to pay ❌ • And only when I pushed back did someone “find” the note ✅ Fool me once, it’s an accident. Fool me twice, it’s a pattern. This is the second time this dealership has overpromised and underdelivered. There won’t be a third. This is the last time I waste my time or energy messaging or coming back. Trust is earned, and you’ve lost mine.
8/22/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
CROWLEY, TX
Mark S|2013 Chevrolet Corvette
Confirmed Service Customer
8/18/2025
Appointment time was kept, car needed a hard-to-get part, parts and service worked to get the part and the car is fixed. The car was kept inside in the shop (2013 Corvette) and was washed before I picked it up. Communication was great and costs were as expected. Jose, service advisor, did a great job!
8/19/2025
Wow, we're glad you had such a wonderful experience with us! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
FORT WORTH, TX
Connie L|2026 Chevrolet Equinox
Confirmed Sales Customer
8/19/2025
Everyone was extremely knowledgeable, professional, and the experience was very enjoyable. Normally, I hate the process but this team was remarkable.
BRIAN PINA
8/20/2025
We want all our clients to have a comfortable and stress-free experience with us! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Bruce Lowrie Chevrolet, INC.
BURLESON, TX
Dan S|2024 Chevrolet Tahoe
Confirmed Service Customer
8/19/2025
I especially appreciate the short time it took to complete the work.
8/20/2025
Hi there! We're so happy we were able to help you out! Thank you again for choosing Bruce Lowrie Chevrolet, INC. and we hope to see you again.
FORT WORTH, TX
Don & Pamela V|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
8/20/2025
Repair service was pretty good. Only had a couple complaints. Vehicle had oil change service and some front end repair 2 days earlier. Vehicle ran good for rest of the afternoon. Next day battery went out at my home. Replaced battery vehicle ran for bout one hour. Stalled and wouldn't start. Vehicle was towed to dealership for repair. Diagnosed bad alternator and spark plug wires needed replacement. Repairs were made and the 8 old sparks plugs were left outside in the windshield wiper tray and was never told they were left there. Found them after I had driven home from the dealership. Thankfully no damage occurred. Thanks again for your service.
8/21/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
FT WORTH, TX
Jodi D|2025 Chevrolet Trax
Confirmed Service Customer
8/21/2025
Brand new car having to be serviced a week after purchase is disappointing and then not to be given a loaner is frustrating.
8/22/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
ARLINGTON, TX
Michael H|2018 Chevrolet Sonic
Confirmed Service Customer
8/21/2025
My experience was mostly positive. My service advisor was Jose Fernandez, who did an outstanding job. One of the technicians working under him was extremely alert and spotted something important that needed to be addressed, and Jose brought it to my attention. The whole thing cost a great deal more than I had anticipated spending, but they also pointed out that I had a great many points built up, which lowered the cost considerably. The work took longer than anticipated, so they dealership paid for me to take a Lyft home and back. The only reason I am not giving this visit 5 stars is the young woman who sits at a desk near the door of the customer area, finalizing paperwork. She was pleasant and helpful, but one thing happened that bothered me. I told her that on my previous visit, in December, as I waited for work to be completed on my car, a young woman had bought me a service writeup and told me I needed a new battery, even though mine had been replaced only a few months before. I looked at the service writeup, and it wasn't even mine! It was for another customer, sitting a few feet away. His middle name was my first name. I mentioned this to the young woman, and she actually volunteered that it must have been her who did that, and perhaps it was. What concerned me was that she never actually said "Oh, I'm sorry sir, and I'll be more careful." Instead, she simply smiled and said "Oh well, I guess that happens sometimes," and that was all she had to say. This left a very bad taste in my mouth and tends to confirm my overall impression of car dealership employees: that they are heedless and unprofessional. I mean, she had brought me SOMEONE ELSE'S work order to approve, and, when this was pointed out to her, simply said, "I guess that happens sometimes." It's too bad, because, except for that, this visit was remarkably good in the aspects that I have mentioned above. But I often feel, when dealing with car dealership employees--not just this one but other dealerships in other cities, as well--that if I am not standing over them every second, monitoring what they do, there's no telling what might happen, and, if a problem is pointed out to them, they might just shrug it off. I am 73, and in a few years, I will stop driving anyway. I will be VERY glad when I don't have to deal with car dealership employees any more. I don't need the worries, and I don't care for the unprofessional attitudes.
8/22/2025
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
FORT WORTH, TX
Dustin K|2024 Chevrolet Equinox
Confirmed Service Customer
8/21/2025
I brought in my 2024 Equinox for repair of 2 tire rims. The employee Martin Dever went above and beyond for me to get my car back in a timely matter. He communicated with me everyday to let me know the status of my vehicle. He went above and beyond to get my rims back making phone call and follow up calls as well I really appreciate the job he did and his professional attitude and friendly attitude as well. I hope that he will ge recognized for his efforts.
8/22/2025
Hi, we're so glad that we were able to go above and beyond your expectations! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Bruce Lowrie Chevrolet, INC.
FORT WORTH, TX
Yolanda T|2021 Chevrolet Colorado
Confirmed Service Customer
8/21/2025
First time using Bruce Lowrie service department New Chev Colorado Oil Change .... in and out in less than an hour Price was high for an oil change - $91.00 Hopefully I can get some discount coupons in the future
8/22/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FORT WORTH, TX
Ryan H|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
8/23/2025
Fred was exceptional. He was the first to greet me when I walked in. Got straight to the point and was easy to work with. Fred even came in on Saturday to finish up the process with me. Roger was also great. Made sure I got what I wanted out the deal so that I went home a happy customer. And Sam was very personable. He made the “worst” part (paperwork) a breeze and told me some very cool stories that I enjoyed very much. Really great team.
FRED THOMAS
8/24/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Congratulations on your new vehicle, Ryan! We look forward to helping again in the future. Best wishes, Bruce Lowrie Chevrolet, INC.
GRANDVIEW, TX
Jimmy V|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/23/2025
I recently visit your dealership to purchase a new vehicle and I was very impressed. The staff was friendly knowledgeable and not pushy at all. They took the time to answer my questions and made the whole process smooth and stress-free. I really appreciate the transparency and professionalism.Highly recommended!
FRED THOMAS
8/24/2025
Wow, we're glad you had such a wonderful experience with us! !Our staff is committed to providing each of our clients with the best automotive experience. Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Jimmy! We look forward to helping again in the future. Best wishes, Bruce Lowrie Chevrolet, INC.
FORT WORTH, TX
Carlos G|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
8/24/2025
Excellent service
8/25/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
FORT WORTH, TX
Frank S|2017 Chevrolet Malibu
Confirmed Service Customer
8/20/2025
Quick.and easy to make an appointment with Marty Dever. Honest service from the Service department
8/21/2025
We're glad everything was completed quickly and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
FT WORTH, TX
Frankie J|2017 Chevrolet Impala
Confirmed Service Customer
8/21/2025
My service was completed in as timely manner and everyone was very professional.
8/22/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bruce Lowrie Chevrolet, INC.. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
FORT WORTH, TX
Barry E|2003 Chevrolet Silverado 1500
Confirmed Service Customer
8/24/2025
Timely
8/25/2025
Hello, we really appreciate your feedback! We can't wait to see you again, have a great day.
FORT WORTH, TX
Mark L|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
8/25/2025
A little expensive for an oil change
8/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SAGINAW, TX
Cynthia P|2019 Buick Envision
Confirmed Service Customer
8/25/2025
Great service
8/27/2025
Hi, your feedback and high star rating mean a lot to us. Feel free to reach out to us if you need anything. Have a wonderful day!
FORT WORTH, TX
Phylis B|2025 Chevrolet Blazer
Confirmed Service Customer
9/1/2025
Very Professional and timely
9/2/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
FOREST HILL, TX
Pamela E|2023 Chevrolet Equinox
Confirmed Service Customer
9/9/2025
Had an oil change and tire rotation on Friday Sept. 7. Drove straight home and put car in garage. Went out sunday morning to go to church and opened garage and left rear tire was as flat as flat can be. Strange....
9/10/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
FORT WORTH, TX
Gary G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/11/2025
This was my 2nd truck purchase with Bruce Lowrie Chevrolet and that should speak volumes to the exceptional service they deliver the first time and that is why I went beck again and they raised the bar even higher.
MAHMOUD AWADI
9/12/2025
Congratulations on your new vehicle! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Bruce Lowrie Chevrolet, INC.!
ARLINGTON, TX
Farris S|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
8/27/2025
Good service
8/28/2025
Hi, we are so happy to read such a great review about Bruce Lowrie Chevrolet, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.
FORT WORTH, TX
Jerry D|2025 Chevrolet Trax
Confirmed Service Customer
8/31/2025
Always quick.
9/2/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BURLESON, TX
Daniel V|2007 Chevrolet Silverado
Confirmed Service Customer
8/31/2025
Fast and easy
9/2/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
FORT WORTH, TX
Oscar G|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
9/7/2025
Lisa the service advisor was extremely helpful and addressed my truck issues.
9/8/2025
Hi there, we are very happy to have provided you with such a positive experience! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Bruce Lowrie Chevrolet, INC.
GRAND PRAIRIE, TX
Chris C|2022 Chevrolet Corvette
Confirmed Service Customer
9/8/2025
Great overall. The service was a little slow, took about 1 hr 45 mins for an oil change. But no complaints with the service
9/9/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
SOUTHAVEN, MS
Marilene C|2019 Chevrolet Impala
Confirmed Service Customer
9/10/2025
Everything and everyone is always nice. And not a long wait for my car
9/11/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FORT WORTH, TX
William M|2018 Chevrolet Suburban
Confirmed Service Customer
9/12/2025
Kept me informed of services required and completed job in a timely manner.
9/13/2025
Thank you for highlighting our communication and efficiency! Keeping you informed and completing service promptly is always our goal, and we’ll be ready to deliver the same care next time.
ALVARADO, TX
Lesa B|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
9/12/2025
Marty was fantastic
9/13/2025
We’re thrilled to hear Marty made such a positive impression! Providing fantastic service is what we aim for, and we look forward to welcoming you back for another great experience.
MANSFIELD, TX
Richard W|2024 Chevrolet Traverse Limited
Confirmed Service Customer
9/15/2025
.
9/16/2025
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
ARLINGTON, TX
Alvin H|2017 Chevrolet Camaro
Confirmed Service Customer
9/12/2025
Thanks Luis and the team
9/13/2025
Luis and the team appreciate your kind words! It’s always a pleasure to make your visits smooth and enjoyable, and we’ll be here to deliver the same excellent service next time.
EVERMAN, TX
Reyna R|2023 Chevrolet Equinox
Confirmed Service Customer
9/12/2025
Luis always gets my vehicles in and out quickly! Great service always!
9/13/2025
We love hearing that Luis keeps your visits fast and smooth! Quick, reliable service is what we strive for every day, and we’ll be ready to deliver the same excellence on your next visit.
ARLINGTON, TX
Ana D|2025 Chevrolet Traverse
Confirmed Service Customer
9/14/2025
Fast and updated regularly.
9/15/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FORT WORTH, TX
William R|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/15/2025
Quick and efficient service, all in a surprisingly shirt time. Knowledgeable service techs and service workers. Very happy!
9/16/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
MANSFIELD, TX
Gene S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
9/16/2025
Did not like the price for a flush and do not understand why I have to pay for a software update when the truck is only 4 years old. Also my invoice did not show a breakdown on the labor price for each thing performed on my truck. It only showed the total amount of the labor cost which doesn’t tell me how much each thing cost. My truck was turned in dirty from the inside and you guys could have at least done a courtesy wash. My truck was ready 4 days before I picked up there should be no excuse as to why there wasn’t time to wash and clean the inside of it. Will definitely never go back to this dealership again. I have bought a few vehicles from Bruce Lowrie and owned over 10 Chevrolets in my lifetime. This is the first time that I have been very disappointed with the service and the product.
9/17/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
FORT WORTH, TX
Larry G|2026 Chevrolet Equinox
Confirmed Sales Customer
9/17/2025
Everyone was pleasant and helpful at Bruce Lowry Chevrolet, especially Joy Cash. My experience was so pleasant, I will return to Bruce Lowry when I need service or want to purchase another Vehicle or parts. L. Gardner
JOY THOMPSON
9/18/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
SAGINAW, TX
Patricio G|2014 GMC 1500 Sierra
Confirmed Service Customer
9/16/2025
Lisa is an awesome advisor, friendly, helpful, kind, polite and she made sure that I was taken care of, and that my old tires were put in the back bed of my truck as I requested. Everyone was polite.
9/17/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
FT WORTH, TX
Jerome R|2024 GMC Yukon
Confirmed Service Customer
9/16/2025
Their presentation and professionalism
9/17/2025
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
FORT WORTH, TX
Ismet M|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/18/2025
Too slow
9/19/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FORT WORTH, TX
Christopher M|2026 Chevrolet Colorado
Confirmed Sales Customer
9/18/2025
Jeff and his Team did an exceptional job getting me exactly what I wanted. Probably best Truck buying experience I have ever had. I will never go anywhere else to make a purchase. Thanks again Bruce Lowrie, you Rock!!!!
KENNETH JARAMILLO
9/19/2025
Hi, thank you for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Bruce Lowrie Chevrolet, INC. and we hope to see you again soon!
FORT WORTH, TX
Patrice M|2024 Chevrolet Tahoe
Confirmed Service Customer
9/19/2025
I stopped coming to Bruce Lowrie do to rude employees starting at the drive up service center. Prior to my most recent visit, my last 2 were very unpleasant and very unprofessional. My advisor and the young lady at the update counter were absolutely wonderful.
9/20/2025
Thank you for taking the time to leave us this information about your recent visit. We value your feedback and look forward to assisting you next time. If you have any further questions, please give us a call. We're always happy to help!
FT WORTH, TX
Martin D|2012 GMC 1500 Yukon XL
Confirmed Service Customer
9/19/2025
Great people on the service drive ! Cashiers and Karina were also great !
9/20/2025
Hello, we're happy to hear you had such a positive experience with our staff! We look forward to helping again in the future. Take care!
BURLESON, TX
Jaime H|2012 GMC Acadia
Confirmed Service Customer
9/22/2025
my car was held in your location for a month, at the beginning i was told that i would get it within two weeks, i had brought this car for overheating, i had change radiator, fan, thermostat and housing and also sensor for fan, this car would only overheat in the highway after 30 min being driven.. but after a month, after calling many times you guys told me that my car hadn't been looked up because you guys were behind, so i gave you guys many calls and you guys got to my car, unfortunately i was given a poor diagnosis, you guys came up saying that it was the head gasket issues. but i don't agree because of my car not overheating from the beginning. other mechanics have agree is not the head gasket related because then my car would be overheating all of the time.. so i did tell that to the service manager, but with arrogance i was told that he stand his certified mechanics. and i still was charged so if i wouldn't had said anything to the mechanics, then they would not had come up with that head gasket issue.. so i waited a full month to hear what i was told, so i don't agree with the head gasket issue.. i had cars before with issues of head gasket before and i know it was does, the overheating its constant and not just after 30 min and my car still runs.. in other words i feel i was charge 210 for just nothing.. so i did a bad review on your dealership because of the poor diagnose.. and i urge people not to take it to your dealership
9/25/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
FORT WORTH, TX
Robert W|2021 Chevrolet Corvette
Confirmed Service Customer
9/18/2025
Luis Maranda was my service advisor. He was extremely nice and very efficient on listening to a problem I had with my "right door stop device". I am sorry I did not remember his service manager name who also came out to look at the problem. After a very short discussion they found the problem and fixed the problem (a loose bolt) in a couple of minutes. While they were looking to find the problem they found the right window would did not close properly. I told them that a vandal had smashed that window and cause serious damage on my car last fall. Bruce Lowrie had the repaired all the damage. But evidently the new window was misaligned They tried the normal fix, however, it did not work. They set me up with an appointment for the next morning. The next morning my my window was realigned and appears to be working properly. I was not charged for either repair since it was due to the repair work done last fall. I thought I was going to have to argue, but Bruce Lowrie had done the proper thing. I belong to a 2021 Corvette and I will recommend Bruce Lowrie to my Corvette Club and any other folks that is looking to be treated correctly. "YOU FOLKS DONE GOOD" Thank you, Robert Williams
9/19/2025
Hi, thank you for taking the time to leave us this information about your recent visit. Your recommendation means so much to us and we're so happy to have earned it. We hope to be of service to you again in the future. Take care!
FORT WORTH, TX
Ken L|2024 Chevrolet Traverse
Confirmed Service Customer
9/19/2025
Advisor Lisa was wonderful and professional. The diagnostic on my car was done promptly and determined that there were no issues. All the staff I spoke to were friendly and professional.
9/20/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
FORT WORTH, TX
Harold H|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
9/19/2025
Good
9/20/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
FORT WORTH, TX
John M|2018 Chevrolet Cruze
Confirmed Service Customer
9/19/2025
This was just an oil change service appointment using a dealer coupon. I had some confusion when I first arrived as many service centers greet you in your car. Someone finally told me that at this dealership, you need to exit your car and enter the office for service. The procedure took about an hour, as promised. The waiting area was clean and comfortable. They also checked the inflation on the car's tires and would have rotated the tires if I had not just had that done elsewhere.
9/20/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
FT WORTH, TX
Jason T|2024 Chevrolet Tahoe
Confirmed Service Customer
9/23/2025
Overall Great Experience
9/24/2025
Wow, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!
FORT WORTH, TX
Angel R|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
9/23/2025
2 oil changes ago, I needed an alignment along with an oil change. I was informed that my truck was ready for pick up. When driving off, I quickly realized the alignment had not been done at all and I was still charged for it. The individual working on my truck stated he assumed my truck did not need it because of the manufactured year. Had I not taken my vehicle back, I would have been charged for a service that was not completed. This incident made me very late for work and cost me $400 in lost time. At the end of it, the service advisor said the best he could do was put a free car wash on file for me. I told him I wasn’t satisfied with that but he put it on there anyway. Now with this latest service, the inspection stated I needed to have my engine filter and cabin filter replaced. However, I replaced them myself within these past months. This leads me to doubt if my vehicle was actually inspected. I am now forced to question the integrity and honesty of the service department of Bruce Lowrie Chevrolet.
9/24/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
FORT WORTH, TX
Juan A|2021 Chevrolet Suburban
Confirmed Service Customer
9/22/2025
Great service advisor, cashier service and receptionist
9/23/2025
Your recognition of our service advisor, cashier, and receptionist means the world to us—they’ll be proud to know their teamwork left a positive impression. We’re here for you anytime you need us!
FORT WORTH, TX
Travis M|2026 Chevrolet Colorado
Confirmed Sales Customer
9/22/2025
Fast, Easy and didnt feel pressured at all. Fred, my sales rep was great. They went above and beyone and drove me to return my rental car 45 minutes away and back. Best truck buying experience I have had.
FRED THOMAS
9/23/2025
It’s wonderful to hear that your experience felt fast, easy, and pressure-free, and we’re glad Fred went the extra mile to make your truck purchase seamless. If you have any more comments or need further assistance, feel free to reach out!
ARLINGTON, TX
Jessica G|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/23/2025
Not the greatest experience. I submitted our credit application on a Saturday, Monday I was being told there wasn't one as it was in a different location their computers weren't seeing. After that no communication from anyone, I reached out multiple times to the finance team and finally was told that our loan was approved on Wednesday, but the interest rate would be 8.34% I asked if he shopped it out and he (Roberto) said negative this is the rate you get. I shopped it on my own and received a rate at 6.39%, this rate shopping should have been done by the finance team to get the best deal for the customer. I asked upon documents being filed to send them to me via docusign and that was not done as they apparently had computer problems. I asked multiple times for wiring instructions so that I could send the down payment electronically and that was never done. I advised on the Thursday we signed I would have a cashiers check on Saturday and the management staff called me 4-times to get the payment.This has been a very unsatisfying experience and I do not anticipate going back to this dealership..
DON BAILEY
9/24/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
FORT WORTH, TX
Maria H|2025 Chevrolet Trax
Confirmed Sales Customer
9/23/2025
Mr Jaramillo was very helpful!!! Thank you so much
KENNETH JARAMILLO
9/24/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Best wishes, Bruce Lowrie Chevrolet, INC.
FORT WORTH, TX
Jennefer M|2023 Chevrolet Equinox
Confirmed Service Customer
9/24/2025
The staff is always professional and timely. However services are being recommended before they are needed. The last time I was in for an oil change I was tilted my tires needed to be replaced. This time I was told my tires were still good. It was also recommended to replace the air filter but the monitor on my dash still shows 45% life of the air filter.
9/25/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
ARLINGTON, TX
David N|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/25/2025
I called in to setup my recall work and an oil change. The appointment was setup quickly, with a confirmation email sent shortly after giving me the name of my service advisor. Check in was quick and the call for a car to take me to work was quick. Checkout was simple and I was on my way in no time.
9/26/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
BENBROOK, TX
Nathalie R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/25/2025
Excellent treatment by the employees
9/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
MANSFIELD, TX
Teresa H|2025 Chevrolet Equinox
Confirmed Service Customer
9/25/2025
My Service Consultant,Randy Thomas Lesley was very professional all the while being nice and friendly
9/26/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FORT WORTH, TX
Brenda E|2023 Chevrolet Trailblazer
Confirmed Service Customer
9/26/2025
I took my car in for an oil change. While waiting to be seen! I knocked on Mr. Inman door to ask a question about my ca’s seat belt and to my surprise he resolved the issue within minutes, I’m so thankful and appreciate for his help! Thank you Mr. Inman for your kindness and professional service! And also thank to Mr. Martinez for his professional service in helping me get my oil change and car wash! And to the checkout person, Thank you for telling me about the rewards that had accumulated and I had forgotten about! Thank you all for your thoughtfulness, Kindness, Professionalism, Honesty, Service! To Bruce Lowrie! Thanks! If I could give a Reward to each one of you you all deserve it! Thanks Again! Y’all Rock!
9/27/2025
Thank you for sharing your detailed and thoughtful feedback! Mr. Inman, Mr. Martinez, and Bruce Lowrie will be thrilled to hear your kind words. We’re glad our team could make your visit seamless, and we look forward to assisting you again soon.
FORT WORTH, TX
Juana O|2015 Chevrolet Traverse
Confirmed Service Customer
9/26/2025
My wait time was short for the work that was done on my vehicle. Bruce Lowery always takes care of me and my vehicle. Will keep coming back. Thanks Bruce Lowery!
9/27/2025
Bruce will be delighted to hear your kind words! We’re glad your wait time was short and that your vehicle was well cared for. Thank you for your loyalty, and we look forward to seeing you again soon!
FORT WORTH, TX
Joel A|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
10/8/2025
Service agent Herman Martinez was wonderful and friendly.
10/9/2025
Thank you for the feedback. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
FORT WORTH, TX
Chris R|2026 Chevrolet Suburban
Confirmed Sales Customer
10/8/2025
Fred was great to work with.
FRED THOMAS
10/9/2025
Hello, we're happy to hear you had such a positive experience with our staff! We sincerely value your business and look forward to your next visit. Take care!
CROWLEY, TX
Justin S|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
9/23/2025
Mr. Kaylen Gray Was, awesome and helped us get the truck we wanted!
KAYLEN GRAY
9/24/2025
Hi, your wonderful feedback and rating mean a lot to us. Congratulations on your new vehicle, Justin! We hope to be of service to you again in the future. Best wishes, Bruce Lowrie Chevrolet, INC.
CLEBURNE, TX
Bobbi B|2025 Chevrolet Trax
Confirmed Service Customer
9/25/2025
It would have been nice for someone in the service department to tell me what the issue was. I had to ask the cashier when she called me up to check out.
9/28/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
MANSFIELD, TX
Tyrone V|2021 Chevrolet Camaro
Confirmed Service Customer
9/25/2025
Even though my car was at the dealership about 2 months that wasn't of because the dealership fault , Jose made it bearable because he did a very good job keeping me posted. I appreciate everything that Jose and his service manager Bryan, did to help me.
9/26/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
GRAND PRAIRIE, TX
Keith C|2017 Chevrolet Cruze
Confirmed Service Customer
9/25/2025
Did a diagnosis on the car and replace tire.
9/26/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
FORT WORTH, TX
Emily S|2024 Chevrolet Malibu
Confirmed Service Customer
9/29/2025
Oil change and tire rotation. Good service and everyone polite. And because I scheduled my appointment, it did not take long at long. I am so glad I use Bruce Lowrie.
9/30/2025
We’re glad your oil change and tire rotation were handled quickly and politely—scheduling ahead really does make a difference. It’s wonderful to know you’re happy with Bruce Lowrie Chevrolet, and we look forward to being your go-to service stop!
FORT WORTH, TX
Charlotte S|2026 Chevrolet Equinox
Confirmed Sales Customer
10/7/2025
I appreciated the quickness and professionalism of the staff.
FRED THOMAS
10/8/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
BURLESON, TX
Paul J|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
10/9/2025
I had a great buying experience. I was immediately greeted by my salesman Mahmoud Awadi who is very knowledgeable on the vehicle I was interested in. Mahmoud listened to what I was looking for and within 45 minutes we were able to agree on a satisfactory price for my trade in and the new vehicle. On the day of delivery, Mahmoud made sure everything was completed such as plates removed from the trade, plates on the new vehicle and thoroughly explaining the new features on my purchase. I felt very comfortable working with him. This is the second new vehicle purchase I have made at Bruce Lowrie Chevrolet, and I will continue to purchase Chevrolet vehicles there. If you're looking for a comfortable, no pressure buying experience then pay a visit to Bruce Lowrey Chevrolet and ask for Mahmoud Awadi. He will take care of you.
MAHMOUD AWADI
10/11/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BURLESON, TX
Dennis O|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/9/2025
Had a professional and quick service on Monday 6th 2025. The service department In service for about 30 minutes out of possible 1.5 hour.
10/11/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
BURLESON, TX
Jerome R|2024 GMC Sierra 1500
Confirmed Service Customer
10/24/2025
Professional and well treated and time saving
10/14/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FORT WORTH, TX
Oscar R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/14/2025
They treated me kindly and answered all my questions.
10/15/2025
Oscar Rodriguez, thanks again for taking the time to leave us this information about your recent visit. Thank you again for letting our team know how we did! We look forward to helping again in the future. Best wishes, Bruce Lowrie Chevrolet, INC.
FORT WORTH, TX
Donald T|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
10/15/2025
It was a friendly environment
10/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FORT WORTH, TX
Arturo V|2019 Chevrolet Colorado
Confirmed Service Customer
10/15/2025
The service work on my Chevy Colorado was quick and efficient and the staff was friendly.
10/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ARLINGTON, TX
Danielle K|2016 Chevrolet Equinox
Confirmed Service Customer
10/16/2025
I have gone to Bruce Lowrie since 2017. I know things are "different" because of 2020-21; however, not everything has to be. I use to be able to be in and out for an oil change,... and if there was something wrong with my car, they would let me know and could fix it that day. To have to wait 2 hours for an oil change and then be told what I need done I would have to wait 3 weeks to get a diagnostic then another week to fix it...smh. No. Oil change and rotation was around $60 with short wait time; now it's $107 with at least 2 hour wait time. Also, I had over 11,000 points that when I called to schedule the appointment, the assistant said, I could use the points to get a free oil change. I go and was told I could only use $99.67... All this to say that appointment was my last visit to Bruce Lowrie.
10/20/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CROWLEY, TX
Drew G|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/17/2025
Jeff Jaramillo was amazing to work with, he was responsive, honest, and helpful. I was recommended to him and will recommend him myself. Financing was a breeze. The overall experience was a 10 out of 10 for a vehicle purchase.
KENNETH JARAMILLO
10/18/2025
Jeff will be delighted to hear your kind words! We’re so glad his responsiveness and honesty made your vehicle purchase a 10 out of 10 experience. Thank you for trusting us, and we look forward to helping you again in the future—we’re here anytime you need us!
GODLEY, TX
Kathedral J|2026 Chevrolet Equinox
Confirmed Sales Customer
10/9/2025
Everyone was helpful and worked hard to get me in the exact vehicle and price that I wanted. I have never been able to buy a car without someone co-signing for me. Bruce Lowrie helped me get my first car purchased with no co- signer. Thank y’all…
MAHMOUD AWADI
10/11/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
FORT WORTH, TX
Raymond L|2026 Chevrolet Equinox
Confirmed Sales Customer
10/12/2025
From start to finish my wife and I had a great experience.
KAYLEN GRAY
10/13/2025
We’re thrilled to know you and your wife had such a great experience from start to finish! It’s always our goal to make every moment with us as smooth and enjoyable as possible, and your words remind us why we love what we do. We look forward to welcoming you again on your next visit!
CROWLEY, TX
Ricardo C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/13/2025
I walker in to ask a few questions and drove out with a new truck.
MAHMOUD AWADI
10/14/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FORT WORTH, TX
Martin D|2012 GMC 1500 Yukon XL
Confirmed Service Customer
10/14/2025
Treated very well, everyone was friendly and helpful. Got done on time too !
10/15/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BURLESON, TX
Micheal W|2020 Chevrolet Impala
Confirmed Service Customer
10/15/2025
Nice, friendly, fast service
10/16/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
FORT WORTH, TX
Lois K|2026 Chevrolet Equinox
Confirmed Sales Customer
10/15/2025
Brian was wonderful and gave us all the details of the Equinox.
BRIAN PINA
10/16/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
BURLESON, TX
Priscilla L|2019 Chevrolet Camaro
Confirmed Service Customer
10/15/2025
fair
10/16/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
FT WORTH, TX
Barry J|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
10/17/2025
Easy
10/18/2025
We’re glad your visit was easy! Simple, stress-free experiences are what we strive for, and we can’t wait to welcome you back soon for another smooth visit.
GRANBURY, TX
Robin R|2024 Chevrolet Corvette Z06
Confirmed Service Customer
10/20/2025
Had an issue with Car Battery not holding charge. I charged battery at home, so I could get to the dealer, but of course that meant the battery was fully charged when I arrived. Martin Devers my service person, kept me informed on all the work the team were doing to check on anything drawing on the battery and then running tests on the battery. He called me three times during the day, which kept me informed and made me feel like a valuable customer, which was awesome. I also had an issue with my center console button that he worked with he parts department to fix as well. On this visit, Marty and the team deserve all 5 stars. This was a better experience than I receive at BMW and Tesla with my other cars.
10/21/2025
We’re thrilled to hear Martin Devers and the team delivered such a thorough and attentive service experience! Keeping you informed every step of the way and addressing multiple concerns is exactly what we aim for. Your kind words comparing us to BMW and Tesla mean a lot, and we’ll be sure to share your praise with Marty and the team. We look forward to providing that same 5-star service next time!
FT WORTH, TX
Bill K|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
10/17/2025
Quick and easy. Recommendation: provide an inspection report at checkout to verify work performed.
10/18/2025
We’re glad your visit was quick and easy, and thank you for the helpful suggestion about an inspection report—it’s something we’ll certainly consider to improve our service. We look forward to welcoming you back for another smooth experience!
BURLESON, TX
Victor P|2025 Chevrolet Tahoe
Confirmed Sales Customer
10/17/2025
Joy helped us get our vehicle in a wonderful amount of time
JOY THOMPSON
10/18/2025
Joy will be delighted to hear your praise! Making the process smooth and timely is exactly what we aim for, and we’re glad it made a difference. We look forward to seeing you again soon!
CROWLEY, TX
Mitchell F|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
10/22/2025
I hate going to the dealership for routine maintenance but it takes so long for an oil change. Not my last visit. I was told 2 and a half hours but it only took 1 hour. Companies that appreciate my time will always get my business. They were fast and very professional. Thank You l will be back.
10/23/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
FORT WORTH, TX
David T|2024 Chevrolet Blazer EV
Confirmed Service Customer
10/24/2025
The team at Bruce Lowrie is always great. They work hard to make you feel welcomed and make sure that they do their best keep you updated and comfortable while waiting. All of the required work was completed quickly and professionally.
10/25/2025
Hi, we appreciate your positive review about your recent experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
FORT WORTH, TX
Sheri W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
10/24/2025
This is my second vehicle to buy at Bruce Lowrie Chevrolet. They were efficient the first time around, but this has got to be the most pleasant car buying experience I’ve ever had. Abraham could not have been any more helpful. He listened to what I was looking for. He was very knowledgeable about the vehicle and he helped me pick out exactly what I wanted in a very short amount of time and I didn’t spend the entire day buying a car it was very pleasant in and out experience! I would definitely recommend looking him up and getting his assistance from the get-go it trimmed about four hours off of my car buying experience.
ABRAHAM MARTINEZ
10/25/2025
Hi, we really appreciate your positive review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. We want to sincerely thank you for choosing Bruce Lowrie Chevrolet, INC. and we hope to see you again soon!
CROWLEY, TX
Monica R|2024 Chevrolet Equinox
Confirmed Service Customer
10/26/2025
They were polite and keep me informed on what was going on with my vehicle
10/27/2025
We’re glad our team kept you informed and provided polite service throughout your visit! Wishing you a fantastic day!
FORT WORTH, TX
Tiffany P|2023 Chevrolet Equinox
Confirmed Service Customer
10/22/2025
Lisa made my experience stress free..she was very understanding friendly and always communicated with a friendly voice..I am thankful for her patience and honesty
10/23/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
FORT WORTH, TX
Dayana P|2025 Chevrolet Equinox
Confirmed Service Customer
10/22/2025
I called the dealership for over a month about the problem with my car. They answered me several times on the phone, but they never gave me a solution. I had to leave the car on Tuesday until Thursday, and then bring it back on Friday until Monday, but they didn't give me a solution. Both times I picked up the car full of trash and dirt, they didn't bother to return the car clean, just like I returned it to you. In short, terrible customer service from every point of view.
10/23/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
FT WORTH, TX
Suzanne T|2025 Chevrolet Trax
Confirmed Service Customer
10/23/2025
Very nice
10/24/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
FORT WORTH, TX
Shirley B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/24/2025
Love how professional Don Bailey was. He is knowledgeable in his vehicles.
10/25/2025
Our staff is committed to providing each of our clients with the best automotive experience! We're looking forward to your next visit with us!
ARLINGTON, TX
Kenneth C|2015 GMC Terrain
Confirmed Service Customer
10/25/2025
great
10/26/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
FORT WORTH, TX
Jimmye J|2019 Chevrolet Suburban
Confirmed Service Customer
10/25/2025
The wait time was very limited. I had an appointment at 9:00 a.m. I was out of in 45 minutes.
10/26/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FORT WORTH, TX
Dewey M|2025 Chevrolet Tahoe
Confirmed Service Customer
10/29/2025
No problem. Excellent service, quick and easy.
10/29/2025
Thank you for your review! We’re pleased everything went quickly and easily during your visit—it’s exactly the kind of experience we aim to deliver. We hope your next stop with us is just as smooth and satisfying.
NORTH RICHLAND HILLS, TX
James K|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/29/2025
Great, fast service!
10/29/2025
We’re so happy to hear you enjoyed our quick and efficient service! It’s always our goal to keep things running smoothly so you can get back to your day without delay. We can’t wait to provide that same fast, friendly care the next time you stop by!
FT WORTH, TX
David G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/30/2025
Everyone at the dealership was very helpful. From the moment I got there Mr. Brian Pina was the first person that came out to help me. Mr. Pina was very professional and answered all questions for the vehicles I was interested in. The sales managers were also able to help me out where I wanted to be with my purchase and I thank y’all for that! 10/10
BRIAN PINA
10/31/2025
Brian and the rest of our team will be thrilled to hear your kind words! We’re delighted we could help you throughout your visit and make your purchase experience seamless. Thank you for your trust, and we look forward to serving you again—please don’t hesitate to reach out if there’s anything additional we can do!
FORT WORTH, TX
Eduardo C|2018 Chevrolet Equinox
Confirmed Service Customer
10/31/2025
Everything went smoothly. The service work was performed very well.
11/1/2025
Hi, we're so happy we were able to help you out! Thank you again for choosing Bruce Lowrie Chevrolet, INC. and we hope to see you again soon!
FT WORTH, TX
Larry K|2024 Chevrolet Suburban 1500
Confirmed Service Customer
10/31/2025
Very good
11/1/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
MANSFIELD, TX
Magda G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/1/2025
Amazing! I appreciated time and attention given to me and the successful outcome!! Unlike other dealerships!
KAYLEN GRAY
11/2/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
ARLINGTON, TX
Tiffany P|2023 Chevrolet Equinox
Confirmed Service Customer
11/1/2025
Lisa in the service department always amazing Bryant the service manager really looked out for me and that made me feel special A great team all around
11/2/2025
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
FORT WORTH, TX
Jesse M|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
11/4/2025
The service person who greeted me was friendly, but overall my experience wasn’t good. I feel the oil change was overpriced, and I expected a tire rotation but didn’t receive one because they said one of my lug nuts was cross-threaded. This isn’t the first time I’ve had a similar issue with this dealership — they previously had to fix a lug nut that was cross-threaded by them. I decided to give them another chance since they’re the closest dealership to me, but unfortunately, I wouldn’t recommend them to others.
11/6/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
FORT WORTH, TX
Lisa L|2025 Chevrolet Trax
Confirmed Service Customer
10/30/2025
Everything went great!
10/31/2025
We’re thrilled everything went great during your visit! Thank you for trusting us with your vehicle, and we look forward to keeping it in top shape for many miles ahead—wishing you a fantastic day!
FORT WORTH, TX
Havilla E|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
11/1/2025
Kindness
11/2/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
FOREST HILL, TX
Cheri C|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/4/2025
The service received ran smoothly with no missteps observed.
11/4/2025
We appreciate your thoughtful feedback! It’s wonderful to hear your service experience ran so smoothly — the kind of quiet excellence we aim for, where everything just works exactly as it should.
FORT WORTH, TX
Colton S|2025 Chevrolet Trax
Confirmed Service Customer
11/4/2025
Very helpful and thorough even when ordering parts
11/4/2025
We’re thrilled to hear our team was helpful and thorough, even while ordering parts! Attention to detail and making sure everything is done right is what we strive for — the kind of care that keeps your vehicle running smoothly and your mind at ease.
WAXAHACHIE, TX
Sam C|2026 Chevrolet Trax
Confirmed Sales Customer
11/5/2025
They gave us the satisfaction that we would approve us for the Trax. They were courteous and stood by their word.
FRED THOMAS
11/5/2025
We’re so glad to hear our team delivered on their word and made the Chevrolet Trax experience a satisfying one! Standing by our promises is something we take to heart. We hope you’re loving your new ride—and we’ll be here whenever the next adventure begins!
FORT WORTH, TX
Raevonna H|2024 Chevrolet Trax
Confirmed Service Customer
11/7/2025
Not courteous with customers time, I called three times no returned phone call , no one knew what the status update was on my vehicle
11/10/2025
Our team has acknowledged this review.
FORT WORTH, TX
David M|2026 Chevrolet Silverado 3500 HD
Confirmed Service Customer
11/11/2025
We’ve had the most awesome experience. Jordan Tucker is Mr. customer Service extraordinaire! We had to look around for a vehicle and couldn’t get it so we just decided to order it and Jordan stuck with it the whole time keeping us updated on a very regular basis. He gave us a really great tour of the new vehicle since it’s so brand new compared to a 20 year old Chevy. We recently got a couple accessories and he just walked it right through from the time we got there till the time it was done. Bruce Lowrie and especially Jordan Tucker - absolutely wonderful experience!
11/12/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ENNIS, TX
Bonnie A|2025 Chevrolet Blazer
Confirmed Sales Customer
11/13/2025
Excellent in every phase of our purchase experience. Our sales rep. Preston Bullard exceeded our expectations.
PRESTON BULLARD
11/14/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
AZLE, TX
Carlos N|2025 Chevrolet Corvette
Confirmed Service Customer
11/4/2025
The service person was very understanding.
11/4/2025
We’re so glad your service advisor showed understanding and care! Listening closely and responding with empathy is a big part of what makes our team special — because great service starts with truly hearing you.
FORT WORTH, TX
Michael M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/5/2025
Very good.
11/5/2025
We appreciate your “Very good” review! It’s great to know your visit left a positive impression. We’ll keep striving to make every experience even better next time!
HURST, TX
Terry C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/5/2025
Bryan Inman always takes good care of me. Bought truck 3/18 from Randy and have never had it serviced anywhere else except the dealership.
11/5/2025
We love hearing that Bryan and Randy have continued to take such great care of you! That kind of long-term trust means the world to us. Thank you for being such a loyal part of our dealership family—we’ll always be here to keep your truck in top shape!
FT WORTH, TX
Chris B|2024 Chevrolet Tahoe
Confirmed Service Customer
11/10/2025
great job
11/11/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
WEATHERFORD, TX
Maria M|2023 Chevrolet Tahoe
Confirmed Service Customer
11/12/2025
Good customer service.
11/13/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FORT WORTH, TX
Walter W|2019 Chevrolet Impala
Confirmed Service Customer
11/15/2025
The manager gave me a hard time with a serious attitude so he got the same energy in return
11/16/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
FT WORTH, TX
Jorge T|2023 Chevrolet Tahoe
Confirmed Service Customer
11/18/2025
They told me it would take 1-5 hrs and I was there for longer than 3 hrs. After leaving the dealership (for an oil change and new tires) by check engine light turned on. It’s almost impossible to get ahold of someone in service. Finally talked to someone, and they said they can put me on a waitlist for a loaner to be able to drop off the car and have a vehicle to move in. I hope the Tahoe doesn’t decide to stop on the middle of the highway on my way to work this week due to an error that occurred after getting it serviced at the dealership.
11/19/2025
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
WEATHERFORD, TX
Jason B|2004 Chevrolet Tahoe
Confirmed Service Customer
11/19/2025
Good experience. Quick service. Issue was fixed quickly
11/20/2025
We’re thrilled to hear everything was completed quickly and to your satisfaction! It’s great to know we provided a positive experience. If there’s anything else we can help with, please don’t hesitate to reach out—we’re always happy to assist!
DUNCANVILLE, TX
Larry P|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/14/2025
Very fast and efficient service while I waited!
11/15/2025
We're glad everything was completed quickly, efficiently, and to your satisfaction! Thank you so much for your feedback! We hope you have a great day!
DECATUR, TX
Michael B|2012 Chevrolet Silverado
Confirmed Service Customer
11/17/2025
Every thing was good
11/18/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
BURLESON, TX
Robert L|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
11/18/2025
Jose, my service advisor has gone above and beyond helping me out getting my truck fixed and back to me as quick as possible I’ve had to take it in a couple of times in the last few months one for major repairs and because of that they had to keep it a couple of days,Jose was very good in contacting me on a daily basis, keeping me in the loop, In the past working with other dealers ships, it felt like pulling teeth, trying to get information ,not having my vehicle limits me greatly from doing my job since I do not work in an office every day . So having a service advisor that understands that and keeps his finger on the pulse, making sure my truck this does not sit around, really means a lot to me. I had tried other Chevrolet houses and they wanted me to drop the truck off and they weren’t even gonna touch it for over a week I I asked if they could just give me a day and a time and I’ll drop it off they informed me I had to leave it there before they even would put it on the schedule that meant leaving it there for a week plus whatever time it took them to work on it I came in and talked to Jose, he told me they were a week out I explained my situation thinking it was gonna be the same story like the other dealerships , I use my truck daily going to different job sites . He gave me a date and time to drop it off, and then he pushed it through to get it to me as quickly as possible. I feel that this dealership is kinda old-fashioned they actually care for their customers from the service department the parts to the cashier and everybody in between seems to try to go out of their way to look after their customers, so the next time I purchasing a vehicle I definitely will be going to see them and I’ll be reminding the sales people how great the other departments are in the dealership so they have to treat me right also lol Also, the feeling I get from them if I ever should have a problem, they’re gonna make it right.
11/19/2025
Hi, we're so glad that we were able to go above and beyond your expectations! Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Best wishes, Bruce Lowrie Chevrolet, INC.
BURLESON, TX
Danny S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/20/2025
Jordan Tucker was our sales rep. We have purchased 5 vehicles from Bruce Lowrie and have always had a good experience. However, Jordan was above and beyond what we have experienced in the past. He quickly walked us through each phase of the process, answered all questions, made certain we received all deserved deductions (such as veteran), and thoroughly explained the operationally aspects of the vehicle ( Silverado Trail Boss).
JORDAN TUCKER
11/21/2025
Hi, we're happy you found our staff to be so supportive during your experience here at Bruce Lowrie Chevrolet, INC.! We sincerely value your business and look forward to your next visit. Take care!
FORT WORTH, TX
Chad M|2026 Chevrolet Trax
Confirmed Sales Customer
11/20/2025
Very stress free transaction
MAHMOUD AWADI
11/21/2025
Hi, we want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit. Take care!
JOSHUA, TX
Joanna A|2015 Chevrolet Malibu
Confirmed Service Customer
11/20/2025
Lisa was very helpful and understanding of my situation. She kept me informed about the status of my car in a timely manner. My car was worked on immediately after approval of repairs. My car is back to driving again. Very pleased with the service.
11/21/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
FT WORTH, TX
Stella C|2023 Buick Encore GX
Confirmed Service Customer
11/20/2025
Very satisfied
11/21/2025
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Bruce Lowrie Chevrolet, INC. and we hope to see you again soon!
FORT WORTH, TX
John H|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/20/2025
Great
MAHMOUD AWADI
11/21/2025
Hi, thank you for the high star rating and for the review! We do hope we can be of assistance in the future. Take care!
MESQUITE, TX
Teri A|2024 GMC Terrain
Confirmed Service Customer
11/21/2025
From initial phone call to set up service through picking up my car after service, 100% professional and courteous. I will certainly be a returning customer.
11/22/2025
We truly appreciate your impressively positive and reassuring feedback—professional and courteous service is our promise, and we’ll be here ready to welcome you back whenever your car needs its next touch of care.
ARLINGTON, TX
Wesley W|2026 Chevrolet Traverse
Confirmed Sales Customer
11/21/2025
Fast and easy salesman was perfect.
MAHMOUD AWADI
11/22/2025
We appreciate your bright and confident review—fast, easy service with a perfect salesman is exactly what we strive for, and we’re thrilled it hit the mark for you.
CROCKETT, TX
Niccharsha F|2026 Chevrolet Trax
Confirmed Sales Customer
11/21/2025
Mr. Awadi was fantastic. He took great care of me.
MAHMOUD AWADI
11/22/2025
Your warm and encouraging feedback is appreciated—Awadi’s dedication and care are exactly the kind of service we love providing, and we’re thrilled it made a difference for you.
FORT WORTH, TX
Rhonda B|2024 Chevrolet Equinox
Confirmed Service Customer
11/24/2025
My service advisor Cody, was the best. I have been coming to Bruce Lowrie for 2 years to have my vehicle serviced. Never have I experience such a kind and caring person. He kept me updated on my vehicle status without me having to call for the status. I definitely commend him on such great customer care.
11/25/2025
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
FORT WORTH, TX
Daniel G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/20/2025
IT took longer than i thought it would, but the staff were very understanding and helpful & express my concerns with maintenance work on my truck, that should have been done within 2 hours. (it was over 5 plus hours) And i have to come back for inspection because of mechanic error. Cody, & Lisa, showed real concern for me, & Cody was very helpful, respectable to me, & they both showed kindness, & man at desk waiting area, & got me a little discount. & all of the staff were very friendly & helpful, including the car dealers, & lady at desk,
11/21/2025
Hi, thank you for taking the time to leave us this information about your recent visit and for letting our team know how we did! We look forward to helping again in the future. Take care!
FORT WORTH, TX
Khaldoun A|2025 Chevrolet Equinox EV
Confirmed Service Customer
11/21/2025
Helpful
11/22/2025
We appreciate your clean and confident note—helpfulness is what our team strives for, and we’re glad it showed during your visit.
FORT WORTH, TX
Micheal W|2026 Chevrolet Traverse
Confirmed Sales Customer
11/22/2025
Friendly service, fast and efficient
MAHMOUD AWADI
11/23/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FORT WORTH, TX
Eulalia J|2017 Chevrolet Spark
Confirmed Service Customer
11/23/2025
everything was fine just the oil change felt like it took longer then normal
11/24/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
FORT WORTH, TX
Cody K|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/24/2025
everything was amazing
11/25/2025
Wow, we're glad you had such a wonderful experience with us! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
FORT WORTH, TX
Angel P|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
11/26/2025
tech said hour n half it took them nearly 2nnahlf hours to get my oil change
11/27/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
IRVING, TX
Ricky A|2021 Chevrolet Blazer
Confirmed Service Customer
12/1/2025
I couldn't believe the turn around that the service department gave me. Took it in at 10:00 am & my phone rang at 4:30 pm, saying that my truck was ready to go, and on top of all of that it was on a Friday. Marty Dever was one of the Best service advisors that I have had the pleasure of meeting. He was very knowledgeable about my problem and explained it to a tee! That you Bruce Lowrie Chevrolet
12/3/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
WATAUGA, TX
George W|2025 Chevrolet Trax
Confirmed Service Customer
12/2/2025
The service was A okay ✅
12/3/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FORT WORTH, TX
Ronald M|2016 Chevrolet Equinox
Confirmed Service Customer
12/3/2025
It took 2.5 hours (8-10:30am) to change my oil. and to let me know that I needed an engine belt replace. I was there so long that people who brought their car in after my scheduled appointment were checking out before me.
12/4/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
CROWLEY, TX
Jessie C|2025 Chevrolet Trailblazer
Confirmed Service Customer
12/3/2025
there is an attendent their to greet you when you drive up to enquire about the type of service you need.
12/4/2025
Hi, your wonderful feedback and rating mean a lot to us. We can't wait to see you again, have a great day.
FORT WORTH, TX
Shawn H|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/3/2025
I received prompt follow up via phone call to resolve my questions
12/4/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
RIDGECREST, CA
Josephine W|2018 Chevrolet Equinox
Confirmed Service Customer
12/4/2025
My overall experience with a dealership in personnel was very good
12/5/2025
Wow, we're glad you had such a wonderful experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
FORT WORTH, TX
Jose G|2021 Chevrolet Tahoe
Confirmed Service Customer
12/4/2025
Very helpful And Great service !
12/5/2025
Wow, it's experiences like yours that really keep us motivated! Thank you again for choosing Bruce Lowrie Chevrolet, INC. and we hope to see you again.
FORT WORTH, TX
Kevin B|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/8/2025
It would have been 5 star, but it took over 2 hours to get an oil change, when i had appointment at 3:00 pm. I was clocked in at 2:50 pm and didnt get done until 5:00 pm.
12/9/2025
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
FORT WORTH, TX
Colleen C|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/9/2025
Preston did excellent at showing me what my husband was looking for. He provided a lot of information we needed before making a final decision. Mohammed ended up finishing up the sale when we came back to look at the Tahoe with the truck instead of our other car. It was really surprising the dealership would be willing to take the truck when we didnt have it cleaned, the title, or the down payment.
PRESTON BULLARD
12/10/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
BEDFORD, TX
Holli O|2023 Chevrolet Trailblazer
Confirmed Service Customer
11/25/2025
Helpful
11/26/2025
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
CROWLEY, TX
Sevastian T|2026 Chevrolet Trax
Confirmed Sales Customer
11/27/2025
Went in for a new car and got a more option filled one for a better price than I was looking for
KAYLEN GRAY
11/28/2025
We are very happy we could provide you with a positive experience! We want to sincerely thank you for choosing Bruce Lowrie Chevrolet, INC. and we hope to see you again soon!
FORT WORTH, TX
Gamaliel S|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
11/29/2025
The treatment real good and they explain all the process to me. It was a great experience.
KENNETH JARAMILLO
11/29/2025
Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ALEDO, TX
Gary J|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/30/2025
Went to get just an oil change, instead they were able to get all the factory recalls and an oil change done in under 2 hours, typically have to leave vehicle for an entire day for all this work. I have found the dealership I will trust to handle all my future needs.
12/2/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
EULESS, TX
Micheal W|2020 Chevrolet Impala
Confirmed Service Customer
12/2/2025
Nice friendly bath service
12/3/2025
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Bruce Lowrie Chevrolet, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!
FORT WORTH, TX
Daniel G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/5/2025
All went well & the work was finally completed. The staff for the most part kept me informed, & gave me helpful information. Thanks DANIEL
12/6/2025
Hello, thank you for sharing your positive experience! If you're ever in need of more help, please let us know!
FORT WORTH, TX
Kenneth S|2007 Chevrolet Silverado
Confirmed Service Customer
12/10/2025
Service advisor, was very helpful
12/11/2025
Thank you for your kind words! We're thrilled to hear that our staff provided excellent service. We'll be sure to pass along your feedback and look forward to assisting you with all your future vehicle needs!
FORT WORTH, TX
Brian S|2024 Chevrolet Colorado
Confirmed Service Customer
12/10/2025
Basic oil change. Should not take almost 3 hours when I have an appt
12/11/2025
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
BURLESON, TX
Alvin H|2014 Chevrolet Impala
Confirmed Service Customer
12/9/2025
I had a great experience in and out in time to do other projects
12/10/2025
Hi, we are so happy to read such a great review about Bruce Lowrie Chevrolet, INC.! Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
EVERMAN, TX
Byron C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/10/2025
Lack of communication with the customer about the service.
12/11/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
FORT WORTH, TX
Katrina S|2025 Chevrolet Suburban 1500
Confirmed Service Customer
12/10/2025
Thank you all for being so nice and compassionate!
12/11/2025
You're very welcome! We're glad we could assist you. Thank you for choosing us, and we look forward to seeing you again!
BENBROOK, TX
Alisha S|2025 Chevrolet Malibu
Confirmed Service Customer
12/11/2025
Great customer
12/12/2025
Reviews like this give us motivation and help us ensure we provide high-quality care. We are always more than happy to assist you if anything else comes up. Take care!
FORT WORTH, TX
Stevie M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
12/12/2025
Great experience. Service was very efficient
12/13/2025
Thank you for your feedback! We’re glad your experience was great and that our efficient service met your expectations.
FORT WORTH, TX
Cassandra M|2021 Chevrolet Trax
Confirmed Service Customer
12/12/2025
The service experience was good. The holiday season can be stressful at times but there was no stress in my service experience. Happy Holidays.
12/13/2025
We’re happy your service visit was stress-free, especially during the busy holiday season! Wishing you a joyful holiday and looking forward to seeing you again.
FORT WORTH, TX
Rhonda S|2025 Chevrolet Tahoe
Confirmed Service Customer
12/15/2025
Quick and easy
12/16/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
MIDLOTHIAN, TX
Robert C|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
12/15/2025
My service advisor Jose, was great. I have been coming to Bruce Lowrie for 6 years to have my vehicle serviced. He kept me updated on my vehicle status without me having to call for the status. I definitely commend him on such great customer care.
12/16/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FORT WORTH, TX
Sheila B|2025 Chevrolet Trax
Confirmed Service Customer
12/17/2025
Everything was great
12/18/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
ARLINGTON, TX
Rudy R|2016 Chevrolet Tahoe
Confirmed Service Customer
12/15/2025
This dealership offers excellent service! Great communication
12/16/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FORT WORTH, TX
David S|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/17/2025
Thanks for having an employee that keeps customers updated on the progress of their service.
12/18/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
GODLEY, TX
Ray H|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/17/2025
This is my 4th vehicles purchase and Jeff has been my representative each time. Always a pleasurable experience!
KENNETH JARAMILLO
12/18/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
EDGECLIFF VILLAGE, TX
Patrick S|2020 Chevrolet Equinox
Confirmed Service Customer
12/18/2025
Martin D did an awesome job checking me in and advising me of the right maintenance plan for my car's age and mileage. Since I needed to stay amd wait for the service, the maintenance team and SMS texts keep me well informed of the progress of the work being done.
12/19/2025
We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
FORT WORTH, TX
Billy S|2024 Chevrolet Equinox
Confirmed Service Customer
12/18/2025
Had an appointment at 10 AM arrived shortly after I’ve arrived. I started to work on the car work was completed and now it on my way home by 11.
12/19/2025
Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!
MANSFIELD, TX
Janeth A|2026 Chevrolet Trax
Confirmed Sales Customer
12/18/2025
I had problems concerning paperwork and was told I would receive a call from the general manager but I never did
FRED THOMAS
12/19/2025
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
FORT WORTH, TX
Jessie P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/22/2025
I'm not happy about having to pay extra for the tint and spray on bed liner that was already on the truck. list was 33880. then i was told to get the 0 percent from gm i would have to pay more for the truck. my credit score is 828. instead they went through t d auto and i'm paying a 7 percent interest rate. I should have just got up and left. that's on me for not doing so. we have bought 5 chevys in the last 25 years. I think this will be my last one if this is how chevy wants to do their customers i can buy some other brand.
MAHMOUD AWADI
12/24/2025
Thank you for sharing your feedback. It is important to us that we satisfy every customer, and we appreciate you bringing this issue to our attention. We are concerned about this issue and would like the opportunity to address it. Please be sure to contact us at your earliest convenience. We look forward to speaking with you.
FORT WORTH, TX
Beryl M|2018 Chevrolet Tahoe
Confirmed Service Customer
12/19/2025
Excellent customer service Transparency-No unnecessary diagnostics to make me pay for more than whats necessary. Affordable services
12/20/2025
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
ARLINGTON, TX
Articia M|2017 Buick Envision
Confirmed Service Customer
12/22/2025
Friendly staff. They helped me use my rewards points
12/24/2025
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
FORT WORTH, TX
Joshua E|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/23/2025
Employees were really nice
12/24/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
ARLINGTON, TX
Raquel J|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
12/23/2025
Herman our advisor was a great help and helped us with our truck service he provided excellent customer service and answered all our questions
12/24/2025
Hi there, thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!
FORT WORTH, TX
Karen W|2026 Chevrolet Traverse
Confirmed Sales Customer
12/23/2025
Fast and efficient
JORDAN TUCKER
12/24/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
VENUS, TX
Shawn H|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/24/2025
Tire rotation was accomplished as requested and on schedule
12/25/2025
Hello, we are glad we could help! We hope to be of service to you again in the future. Take care!
RIDGECREST, CA
Heather M|2017 Chevrolet Malibu
Confirmed Service Customer
12/26/2025
Great work
12/27/2025
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
FORT WORTH, TX
Domineque B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/29/2025
I came in looking for a certain vehicle and model but due to my credit wasn't able to get it,however Fred made sure I left with something better than what I asked for and in the long run helping me out
FRED THOMAS
12/30/2025
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FORT WORTH, TX
Christopher M|2026 Chevrolet Colorado
Confirmed Service Customer
12/29/2025
Always Great!! In and out.
12/30/2025
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
FORT WORTH, TX
Robert D|2026 Chevrolet Traverse
Confirmed Sales Customer
12/25/2025
Great to work with
MAHMOUD AWADI
12/27/2025
Thank you for your kind words! We’re thrilled that you had a positive experience with our team. Your satisfaction is important to us, and we look forward to serving you again in the future!
AZLE, TX
Christopher V|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/28/2025
Super friendly and the Santa Claus was the best family entertainment ever.
KENNETH JARAMILLO
12/29/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
WACO, TX
Sylvia H|2015 Chevrolet Malibu
Confirmed Service Customer
12/29/2025
The advisor that was assisting me through out my service with my vehicle continued to make false statements about my vehicle stating I needed service that I didn’t need as if I wasn’t aware of him continuing to try & over charge me for services that I didn’t need. I had to speak to a manager I had never had any problems with Bruce Lowrey prior to this I purchased my vehicle brand new @ that location in 2015 I was very disappointed with the advisor by the name Cody he acted very unprofessional he was a horrible advisor I’m not sure if will be visiting that location again.
12/30/2025
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
FORT WORTH, TX
Lonnie C|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/29/2025
I think the deal was made in about 15 minutes and the Salesman and the GM both talked to me to make it work. Would recommend.
FRED THOMAS
12/30/2025
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
SPRINGTOWN, TX
Michael C|2025 Chevrolet Blazer EV
Confirmed Service Customer
12/31/2025
My service advisor, Cody was thorough, knowledgeable, and kept me up to date with what was occurring. Sara, the technician that worked on my vehicle, started quickly and got the job done earlier than planned. Big thanks to Bryan Inman and Blake Shapiro for their help with getting my Blazer EV tended to as quickly as possible, even though I didn’t buy it from Bruce Lowrie.
1/1/2026
Wow, we're glad you had such a wonderful experience with us! Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
SAGINAW, TX
Tommy H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/31/2025
This is my third truck I have bought from BL and I will recommend them to anyone. Thank you
KENNETH JARAMILLO
1/1/2026
Wow, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Congratulations on your new vehicle, Tommy! Thank you again for taking the time to let the world know about your positive experience. Have a great day!
BENBROOK, TX
Philip M|2021 GMC 1500 Sierra
Confirmed Service Customer
12/31/2025
Service Department, and my advisor Herman, came through again with the time and cost to repair. Thank you!
1/1/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FT WORTH, TX
Brandon M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/31/2025
Jordan Tucker was awesome to work with
JORDAN TUCKER
1/1/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
MANSFIELD, TX
Michael H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/31/2025
We had a very pleasant visit. Our Salesman Preston went above and beyond to accommodate us. We got a great deal on our 2026 Silverado and a very fair price on our trade in. We will definitely shop here again for our next vehicle.
PRESTON BULLARD
1/1/2026
Hi, we're so glad that we were able to go above and beyond your expectations! Congratulations on your new vehicle, Michael! We sincerely value your business and look forward to your next visit!
FORT WORTH, TX
Jessica M|2026 Chevrolet Equinox
Confirmed Service Customer
1/1/2026
I had to wait over 2 hours for an oil change. I would highly suggest that the service advisor inform the customer if they are running behind when they arrive. The older lady at the desk followed up and updated us on our status and she went the extra mile by letting the GM know our situation. We were offered $20 off our next oil change. The only reason I would come back is because of her, and Charlie the dog.
1/2/2026
On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team, and I assure you we are working diligently to ensure a similar situation does not occur again in the future.
FORT WORTH, TX
Richard W|2024 Chevrolet Traverse Limited
Confirmed Service Customer
1/1/2026
.
1/2/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
ARLINGTON, TX
Carlos L|2025 Chevrolet Colorado
Confirmed Service Customer
1/1/2026
Bruce Lowrie made me feel like family and took care of my 2025 Colorado I will return
1/2/2026
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. We truly appreciate your support and look forward to serving you again!
WHITE SETTLEMENT, TX
Clay C|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/5/2026
Seamless!!!
JORDAN TUCKER
1/6/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. Have an amazing day!
HUFFMAN, TX
Sidney L|2021 Chevrolet Suburban
Confirmed Service Customer
1/6/2026
None
1/7/2026
Thank you so much for choosing Bruce Lowrie Chevrolet, INC.. We truly appreciate your support and look forward to assisting you next time!
FT WORTH, TX
Carl G|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/7/2026
I came in at the very end of the year with a new truck need (spur of the moment) thinking there would be no way I would be able to obtain the exact 2026 new Truck I needed. However, from Blake although the way through numerous people at the dealership the help, service, explanations to my questions and concerns, everyone moved quickly and they fulfilled above and beyond my wildest expectations! A truly great and wonderful experience and now I am driving for my business my new 2026 Chevy Truck. Amazing group of people at Bruce Lowrie Chevy
PRESTON BULLARD
1/8/2026
Congratulations on your new vehicle! We appreciate your feedback. Please don't hesitate to reach out to us if there's anything more we can do! Have a wonderful day.
WESTWORTH VILLAGE, TX
Jenifer C|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
1/8/2026
Bruce Lowrie has great customer service.
1/9/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
WAXAHACHIE, TX
Ron B|2024 GMC Sierra 1500
Confirmed Service Customer
1/8/2026
All went well and the repairs and the service was prompt and courteous. Said they would wash the vehicle but did not.
1/9/2026
We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit.
BENBROOK, TX
Alvin H|2010 Chevrolet Malibu
Confirmed Service Customer
1/9/2026
I had a oil change and tire rotation done they strip the bolts on both front tires left two bolts on one side let me drive off also they did not reset my oil percent I have been a customer since 2001 not anymore
1/9/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
EVERMAN, TX
Detavious H|2023 Chevrolet Trailblazer
Confirmed Service Customer
1/10/2026
The lady I talked to about warranties was extremely rude. I asked her a question and she immediately transferred me; no heads up, no answer to my question, literally nothing. The man at the front desk of the service department deliberately scheduled my appointment incorrectly. I told him to his face not a certain day and we went on and scheduled me on that day. This dealership uses I guess some company to take their phone calls. Someone from that company scheduled my simple tire patch appointment for 11 AM allegedly knowing they don’t take appointments at that time.
1/11/2026
It appears the impression you received during your recent visit to our dealership does not reflect our standards of customer service. We appreciate feedback like yours because it helps us identify the areas in which we need to improve as a business. If you would like to discuss this issue in more detail, please give us a call so we can work toward a resolution. Your satisfaction is of the utmost importance. Thank you.
HASLET, TX
Randell M|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
1/1/2026
We had a great experience with the sales team Kaylen was the best. We will be back!
KAYLEN GRAY
1/2/2026
Thank you for your kind words! We’re thrilled to hear that our staff provided such excellent service, and we’ll be sure to pass along your feedback. We appreciate your support and look forward to serving you again.
MEGARGEL, TX
Andrea P|2023 Chevrolet Tahoe
Confirmed Service Customer
1/1/2026
Love the people there, they always take great care of me and get me in and out quickly
1/2/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
BURLESON, TX
Jeffrey T|2018 GMC Yukon
Confirmed Service Customer
1/3/2026
Courteous and professional service. met all expectations.
1/4/2026
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We do hope we can be of assistance in the future. Take care!
FORT WORTH, TX
Rachel M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/5/2026
Great experience from start to finish
KENNETH JARAMILLO
1/6/2026
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us.
FORT WORTH, TX
Robert L|2018 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/6/2026
Jose, my service advisor went above and beyond to help me out and explaining what was what needed to be fixed on my truck
1/7/2026
Thank you for the review! Our staff is committed to providing each of our clients with the best automotive experience. We're looking forward to your next visit with us!
BURLESON, TX
Vetta J|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
1/6/2026
I had a 7am appointment for a oil change and I was there two hours and thirty minutes
1/7/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
FORT WORTH, TX
Ramonica B|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
1/7/2026
Everyone was great and the process was quick.
MAHMOUD AWADI
1/8/2026
We're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Have a wonderful day!
FORT WORTH, TX
Gary W|2026 Chevrolet Equinox
Confirmed Sales Customer
1/11/2026
Good quick attentive service. Like much better than Classic in Grspevine. Abraham very good.
ABRAHAM MARTINEZ
1/12/2026
Hi there, thank you; we appreciate your feedback! We want to sincerely thank you for choosing Bruce Lowrie Chevrolet, INC. and we hope to see you again soon!
BEDFORD, TX
Songki B|2023 Chevrolet Tahoe
Confirmed Service Customer
1/10/2026
From the moment I met Martin at the welcome desk, I knew I was in good hands. He was professional and welcoming. The vehicle service was excellent, and my car feels like it is in brand-new condition. I am very satisfied with the overall experience at this dealership.
1/11/2026
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
CORINE, TX
Jose H|2023 GMC Sierra 1500
Confirmed Service Customer
1/11/2026
Es buena
1/12/2026
Hola, nos alegra haber podido ayudar! Esperamos poder serles de utilidad nuevamente en el futuro. Cuídense!
FORT WORTH, TX
Mike J|2009 Chevrolet Suburban
Confirmed Service Customer
1/13/2026
Cody kept me informed every step of the way… great customer service
1/14/2026
Wow, we're glad you had such a wonderful experience with us! We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review!
FT WORTH, TX
Kenneth H|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
1/13/2026
My sales Rep was very patient and fun to work with . ( Jeff )
KENNETH JARAMILLO
1/14/2026
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to helping again in the future. Take care!
FT WORTH, TX
Paul E|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/14/2026
Service was done very quickly. Wait time in the service line was a little longer than expected.
1/14/2026
Thank you for the feedback. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again.
BURLESON, TX
Jessica T|2026 Chevrolet Trax
Confirmed Sales Customer
1/20/2026
My salesman was Mr. Kalen Gray. He's the best very knowledgeable and informative. Got me taken care of in record time. My fiance guy was Sam he's great. My overall experience was a 10/10. I will definitely be spreading the word to my friends and family.
KAYLEN GRAY
1/22/2026
Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!
FORT WORTH, TX
Maurice F|2025 Chevrolet Trax
Confirmed Service Customer
1/20/2026
I’ve never been to a dealership or an oil change place and it took two hours. This is ridiculous and I traveled over 25 miles and I could went to dealership less than 5 miles away from me. Lesson learned I will be going there in the future.
1/21/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
GARLAND, TX
Peter R|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
1/13/2026
Great service as always
1/13/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
ARLINGTON, TX
Rae S|2023 Chevrolet Camaro
Confirmed Service Customer
1/14/2026
Always the best.
1/15/2026
Thank you for your feedback! We're so glad to hear that you consistently have a great experience with our service team. We always strive to provide the best possible service and truly appreciate your continued trust!
FORT WORTH, TX
Gene H|2024 Chevrolet Equinox
Confirmed Service Customer
1/15/2026
Friendly and professional.
1/17/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
FT WORTH, TX
Gilberto P|2013 Chevrolet Cruze
Confirmed Service Customer
1/16/2026
Vehicle was taken in for a recall and was serviced in less time than expected Thank you!!
1/16/2026
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any questions about your vehicle.
CROWLEY, TX
Bennie S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
1/18/2026
Competent and professional service
1/19/2026
Hi there! We’re thrilled to hear we met your expectations! Our team works hard to provide excellent service, and we’re so glad you had a positive experience. If you have any further questions or need assistance, feel free to reach out!
CENTERVILLE, TX
Princess A|2025 Chevrolet Trax
Confirmed Service Customer
1/19/2026
The wait time was good The guy kept me posted on service
1/21/2026
Hello, we really appreciate your feedback! We sincerely thank you for the positive review. We are happy to help!
CROWLEY, TX
Jordan T|2026 Chevrolet Traverse
Confirmed Sales Customer
1/20/2026
Great experience. Wonderful staff.
JORDAN TUCKER
1/22/2026
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
MIDLOTHIAN, TX
Austin P|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
1/23/2026
I was left in the dark the whole time when getting my truck fixed. I always had to call first to get an update on what was happening. He said it would take about a week to finish my truck but it took almost 3
1/24/2026
We appreciate you taking the time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us, and we would like to learn more. Please contact us directly so we can address and remedy your concerns.
BURLESON, TX
Jermaine R|2011 Chevrolet Caprice
Confirmed Service Customer
1/23/2026
Had a flat tire this morning and the dealership fit me in right away. They patched the tire, checked the rest of them, and made sure everything was good before sending me off. Super friendly team and great customer service. Definitely recommend!
1/24/2026
We appreciate your detailed and encouraging feedback! It’s great to hear our team could quickly assist with your flat tire and provide friendly, thorough service.
Fort Worth, TX
Paul A|2025 Chevrolet Trax
Confirmed Service Customer
1/21/2026
The experience I had was extremely excellent. I made appointment for service and was treated with professional customer service.
1/22/2026
Hello, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
FT WORTH, TX
Anthony C|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
1/23/2026
Well understand when the lady Lisa told me a couple of days you know I dropped it off on a Monday and I didn’t pick it up till the following Wednesday so that’s 10 days not a couple of days but understood you know I just think next time the service people need to be a little bit more accurate with the time anyway other than that no issues. Hopefully that issue doesn’t arise again but if it does, I will bring it back.
1/24/2026
Thank you for taking the time to provide this feedback. Our customers are our greatest assets, and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail.
HASLET, TX
Nicholas R|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/24/2026
Jordan was awesome. Low pressure and thorough
JORDAN TUCKER
1/25/2026
Thank you for your fantastic feedback about Jordan. His relaxed, thorough approach helps make the experience comfortable and informative from start to finish. We appreciate your visit and look forward to helping you again soon.
FORNEY, TX
Jerome R|2024 GMC Sierra 1500
Confirmed Service Customer
1/28/2026
Very satisfied
1/29/2026
Thank you for your positive and encouraging words. We’re thrilled to know you’re very satisfied with your experience. We appreciate your support and look forward to welcoming you back soon.
FORT WORTH, TX
Pamela P|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/28/2026
Blake, Preston, and Roberto were amazing! One of the easiest purchases I've ever made when buying a new car. Informative and super kind. I will definitely look to Bruce Lowrie's for our next vehicle purchase. I'm all about supporting family-owned businesses.
PRESTON BULLARD
1/29/2026
Thank you for this fantastic and detailed review. We’re thrilled Blake, Preston, and Roberto made your car purchase easy, informative, and enjoyable. Supporting family-owned businesses is important to us, and we can’t wait to assist you with your next vehicle.
COMBINE, TX
Tonya G|2025 Chevrolet Trax
Confirmed Service Customer
1/30/2026
LOVE LOVE IT HERE!!
ITASCA, TX
Michael T|2024 Chevrolet Malibu
Confirmed Service Customer
2/2/2026
Very professional. Great customer service and reasonable prices! Assistant Service Manager H. Martinez was Awesome!!!!
MIDLOTHIAN, TX
Abraham M|2009 Chevrolet Corvette
Confirmed Service Customer
2/2/2026
Excellent service team!
CROWLEY, TX
Juan M|2009 GMC Sierra
Confirmed Service Customer
1/25/2026
.
1/26/2026
We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know.
FORT WORTH, TX
Raymond R|2023 Chevrolet Camaro
Confirmed Service Customer
1/26/2026
Every thing was great and. I will definitely be coming back in the future
1/27/2026
Thank you! We always appreciate hearing from our clients, and we’re thrilled you had such a positive experience with us. If there’s anything else you need help with, don’t hesitate to reach out!
FORT WORTH, TX
Martin D|1999 GMC New Sierra 1500
Confirmed Service Customer
1/29/2026
Everyone was friendly and helpful ! cashiers too !
BURLESON, TX
Cynthia W|2026 Chevrolet Equinox
Confirmed Sales Customer
1/31/2026
Seadon Walker is an excellent salesman who has always been professional, nice, and willing to make your deal. I appreciate him and Bruce Lowie
FORT WORTH, TX
Sunan O|2020 Chevrolet Blazer
Confirmed Service Customer
1/31/2026
Anytime I have issues with my vehicle, I always get the best service at Bruce Lowrie.
CRESTVIEW, FL
John H|2021 Chevrolet Tahoe
Confirmed Service Customer
2/2/2026
Dash had “Windshield Washer Fluid Low” alert come on last week a few days after it had been freezing for a few days I couldn’t tell if the wiper fluid reservoir was cracked or if any hoses had been disconnected since I am not a service professional or have the ability to test it as well as your shop could I was told by a service representative that I must’ve used poorly concentrated wiper fluid and it cracked the reservoirs, to bring it in and we could get that reservoir swapped out in an hour or two No one thought to inspect the system first, they just charged me $100 for a new reservoir and $225 labor to install it Hours after I was looking at a filthy rear window so I used the rear wiper and new fluid to clean it. I arrived in my driveway minutes after that and windshield wiper fluid was leaking on my driveway from the rear hose So I went back through my actions last week and realized the dashboard alert did not illuminate after four days of freezing, but only the day I tried to clean my back window So now it is clear the rear hose connection was the issue before I brought it to Bruce Lowrie, but since it was never inspected, y’all were happy to assume it was a cracked reservoir so you charged me over $300 for something that did not need addressing That is theft at worst, terrible QC and operations at best Bad look for any business, Id like to offer a chance to make it right before being publicly vocal about it
FORT WORTH, TX
Robert S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/4/2026
👌🏾
FORT WORTH, TX
Derrick S|2008 GMC Sierra
Confirmed Service Customer
2/5/2026
Nice and did what I came for Advisor was helpful
FORT WORTH, TX
James K|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
2/5/2026
Great service
FORT WORTH, TX
Joe M|2018 Buick Enclave
Confirmed Service Customer
2/4/2026
Jose Hernandez sent updates on a frequent basis. He was very helpful answering questions when we went to pick up my car. People there are always so friendly.
FORT WORTH, TX
Alan P|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/6/2026
Everyone is nice, but I think I was there for almost an hour and a half for an oil change. Not sure I can continue doing that. Also my bill was wrong initially. It was easy to straighten out though.
BURLESON, TX
Eric B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/6/2026
great service
FORT WORTH, TX
Angela C|2025 Chevrolet Trailblazer
Confirmed Service Customer
2/8/2026
They took the time to really find the problem with my car. I bought my car brand new. I took it to my DEALER SHIP OF GRAFFE IN GRANDPRAIRE TW0 TIMES, THEY COULDN'T FIX IT. GENERAL MOTORS TOLD ME TO GET A THIRD OPINION, THAT'S WHY I CAME TO YOU. BRUCE LOWRIE. THANKS A WHOLE BUNCH.
FORT WORTH, TX